:::Patch Name::: SAPP_4052 :::Patch Description::: 4.x Intermediate Patch (SAPP_4052) :::Patch Type::: Intermediate :::Release Date::: 20131216 :::Checksum::: 4566e0deaf25bd58c582424c89c62273 (MD5) :::Defect Records::: DREC03571 DREC03717 DREC03849 DREC03865 DREC03882 DREC03884 DREC03886 DREC03908 DREC03921 DREC03924 :::Database Records::: DREC03309#1 DREC03413#2 DREC03118#2 DREC03526#1 DREC03653#2 DREC00510#2 DREC03702#1 DREC03703#1 DREC03637 DREC03674#1 DREC03719#3 DREC03400#2 DREC03683 DREC03656#1 DREC03012 DREC03742#1 DREC03614 DREC03771#2 DREC03794#2 DREC03817#1 DREC03414#1 DREC03844 DREC03785#1 DREC03546 DREC03571#1 DREC03886#1 DREC03849#1 DREC03865 DREC03908#1 :::Patch Notes::: DREC03571: Inconsistency in replication status color in the MSP Dashboard page and Replication Health page resolved DREC03717: Drop down list with appropriate values is provided for derived fields which are configured as mandatory DREC03849: Unread tickets and tickets with unread email reply are highlighted in 'Bold' font while opened tickets are displayed in 'Normal' font DREC03865: Two columns introduced in softwaremaster table to resolve replication merge issue DREC03882: Submit Ticket page and Edit Ticket page now includes search option on Location and Department DREC03884: Incorrect site name display in Alarm view screen in MSP setup rectified DREC03886: Option provided to submit service desk ticket from an asset in CMDB DREC03908: 'Email Conversation' Tab introduced in Service Desk listing page for the following conditions: 1. An email is added as an enclosure if Message ID is matching (without depending on the Record ID in Subject Line) 2. Email Communication is added as an Enclosure email with complete email content 3. Reply and Reply to All button for each Email Conversation Thread to be added 5. Email Attachments should be visible along with the Email Thread (Not separately in Attachment Tab) DREC03921: Notification templates now include Owner Mobile Number ,Telephone Number and additional fields DREC03924: Icon provided to indicate that there are tickets in queue waiting to be submitted :::Patch Notes from Previous Patches::: SAPP_4051: DREC00510: Option provided to disable polling for a device/instance and permanently delete the resource/instance from performance monitoring DREC02225: Fixed field names in email templates can now be customized DREC02380: User Name' column introduced in the Discovery screen to display the allocated user in the Inventory module DREC03012: Login and logout reports finetuned to reduce loading time DREC03118: Option provided to subscribe the folders of interest to be backed up DREC03274: Option provided to copy the Default role privileges to other roles in Child record configuration DREC03309: Support provided for launch script/exe option if the alarms are generated for the pollers DREC03400: Performance module optimization and enhancements to include i. Availability based sorting. ii. Next polling time based on attempt. iii. Search filter and Poller filter in List view. iv. Search filter and Poller filter in resource configuration screen. v. Instance search filter in system process and windows service configuration screen. vi. Current device availability inside individual resource dashboard. vii.ManageDiscovered applications [DEFECT]-> search Host filter Systems List view enhancement i. search filter on List view. DREC03413: Time out and file re-direction options provided for script packages to decide the script execution job status DREC03414: Alerts for asset Warranty/AMC expiry are now sent one month before the expiry date as an asset summary report mail attachment DREC03526: Discovery key check does not include IP-MAC pairing and the first MAC address is considered while updating the discovery information DREC03546: Services are now listed while submitting calls for a project created using the 'Project Copy ' feature DREC03603: Henceforth, access control for work groups will not restrict notification mails DREC03614: Quicker submission of tickets after selecting category and sub category in the service desk module DREC03625: Issues in Email to Request feature due to HTML content resolved DREC03626: Issues in Email to Request feature due to large body text resolved DREC03627: Empty Reference ID in the mail header was causing the mail in EMail to Request feature to be submitted as an attachment instead of a new request. This problem has been fixed. DREC03628: Conversion of email to ticket is now possible only for users with valid email ID DREC03637: Issue in assign feature of auto functional escalation module resolved DREC03653: Discovery key check for performance enabled systems and systems which have static IP configuration is not performed. Also, an option is provided option to set the DHCP status manually DREC03656: Reverse ping concept in the agent environment introduced where the server does a reverse ping to check the agent availability DREC03674: Inbuilt System Reports to include active alarms report and acknowledged alarms report DREC03683: SMS processing procedure in service desk module finetuned for faster execution DREC03693: Additional fields for the same asset type are now displayed in the alphabetical order DREC03697: Timezone in notification mails now reflects IST instead of IDT DREC03702: There will be no OS check in the Discovery module and change log is generated for devices only if there is a change in the OS which will be a part of inventory data collection DREC03703: Call Analysis report introduced in service desk with the following fields: Calls Logged -->No of calls logged in the time period Opening Balance -->No of calls pending upto the previous day Calls Closed --> No of calls closed in the time period Closing Balance --> No of calls pending DREC03718: Excel user import with additional parameters provided DREC03719: Option provided to import additional user fields from the active directory DREC03742: Role based performance dashboard introduced in the BSM module DREC03743: Exit of the Node scanner exe when ARP refresh option is enabled for nodes having dual OS resolved DREC03758: Exit of the LDAP Import Executable due to issue in OU listing resolved DREC03771: Customize view option provided in patch management screens to 1) Customize column listing view 2) Reset to the default factory settings with the Restore Defaults option DREC03785: There was a delay in the agent's job processing due to purge of jobs when the job purge interval is one day. This has been resolved. DREC03794: Server side jobs like ldap user import, database backup jobs are now priority based DREC03801: There was a problem in saving the BSM configuration when the left panel was collapsed in the BSM-Map view screen. This has been fixed. DREC03817: Bulk tickets state transition in the service desk module is now based on roles DREC03818: Issue in OU listing in the LDAP configuration page resolved DREC03822: Individual CPU data is now displayed along with average CPU data DREC03838: Incorrect labels display in the Asset Reconciliation screen rectified DREC03844: Default collection interval of raw monitoring data is updated to a default value of 1 day (excluding current day) :::Dependent Patches::: SAPP_4050 :::Superseding Patches::: SAPP_4051 :::Patch Files::: ConsoleManagement/Database/AdHocTemplate.sql ConsoleManagement/Database/AutoFunctionalEscalation.sql ConsoleManagement/Database/BlankTemplate.sql ConsoleManagement/Database/ChangeManagementTemplate.sql ConsoleManagement/Database/GenPollTables.sql ConsoleManagement/Database/GetFaultViewData.sql ConsoleManagement/Database/GetGenericNotificationUserDetails.sql ConsoleManagement/Database/GetGenericNotificationViolationInfo.sql ConsoleManagement/Database/GetMSPDashboardData.sql ConsoleManagement/Database/GetPerfLatestData_WithUniqueParameter.sql ConsoleManagement/Database/GetReplicationStatus.sql ConsoleManagement/Database/IncidentManagementTemplate.sql ConsoleManagement/Database/Load_Distribution.sql ConsoleManagement/Database/MSPDataBase.sql ConsoleManagement/Database/MspDashboard.sql ConsoleManagement/Database/PackageMaster.sql ConsoleManagement/Database/Perf_ServiceTrig.sql ConsoleManagement/Database/Performance.sql ConsoleManagement/Database/PopulateJobs.sql ConsoleManagement/Database/PopulateSiteData.sql ConsoleManagement/Database/ProblemManagementTemplate.sql ConsoleManagement/Database/Purge_Perf.sql ConsoleManagement/Database/ReportTables.sql ConsoleManagement/Database/Response_Resolutions_BasedOn_SLA.sql ConsoleManagement/Database/SD_Scorecard_Summary.sql ConsoleManagement/Database/SLAAnalysisInfo.sql ConsoleManagement/Database/ServiceDesk.sql ConsoleManagement/Database/SimplifiedIncidentManagementTemplate.sql ConsoleManagement/Database/Sims_MultisiteServer.sql ConsoleManagement/Database/TemplateCreationScript.sql ConsoleManagement/Database/TicketGenIDTrig.sql ConsoleManagement/Database/ims.sql ConsoleManagement/Database/imsMultisite.sql ConsoleManagement/Database/imsServiceDeskData.bat ConsoleManagement/Database/imsclient.sql ConsoleManagement/Database/runserver.bat ConsoleManagement/ExternalWar/SoftwareRepository.war/SapphireBackup.zip ConsoleManagement/ExternalWar/SoftwareRepository.war/SapphireIMSAgent-4.0-Setup.exe ConsoleManagement/ITAutomation/SapphireBackup.exe ConsoleManagement/ITAutomation/SapphireBackupTray.exe ConsoleManagement/bin/AMTSolIder.dll ConsoleManagement/bin/DBI.dll ConsoleManagement/bin/GenericPoller.dll ConsoleManagement/bin/GenericPollerExt.dll ConsoleManagement/bin/HttpPost.dll ConsoleManagement/bin/IntelAMT.dll ConsoleManagement/bin/NodeDiscover.dll ConsoleManagement/bin/SIMSPermEvents.exe ConsoleManagement/bin/SIMS_AssetImport.exe ConsoleManagement/bin/SIMS_BSMPoller.exe ConsoleManagement/bin/SIMS_CSAppMon.exe ConsoleManagement/bin/SIMS_CSDBI.dll ConsoleManagement/bin/SIMS_CollectLog.exe ConsoleManagement/bin/SIMS_ConfResync.exe ConsoleManagement/bin/SIMS_GenericApps.exe ConsoleManagement/bin/SIMS_JobHandler.exe ConsoleManagement/bin/SIMS_LANDISCOVERY.exe ConsoleManagement/bin/SIMS_LDAPAuth.dll ConsoleManagement/bin/SIMS_LDAPClient.exe ConsoleManagement/bin/SIMS_LDAPUserManagement.exe ConsoleManagement/bin/SIMS_LogMon.exe ConsoleManagement/bin/SIMS_LoginTest.exe ConsoleManagement/bin/SIMS_NodeScanner.exe ConsoleManagement/bin/SIMS_PatchMonLib.dll ConsoleManagement/bin/SIMS_PollerManager.exe ConsoleManagement/bin/SIMS_ProbeScheduler.exe ConsoleManagement/bin/SIMS_RemoteLog.exe ConsoleManagement/bin/SIMS_ReplDiag.exe ConsoleManagement/bin/SIMS_Resync.exe ConsoleManagement/bin/SIMS_SNMP.exe ConsoleManagement/bin/SIMS_SNMPInterface.dll ConsoleManagement/bin/SIMS_SSHCommandParser.dll ConsoleManagement/bin/SIMS_SSHDataCollector.exe ConsoleManagement/bin/SIMS_SSHInterface.dll ConsoleManagement/bin/SIMS_ServMonLib.dll ConsoleManagement/bin/SIMS_ServiceMon.exe ConsoleManagement/bin/SIMS_ServiceStatusEmail.exe ConsoleManagement/bin/SIMS_SiteReg.exe ConsoleManagement/bin/SIMS_StorageCollector.exe ConsoleManagement/bin/SIMS_StorageInterface.dll ConsoleManagement/bin/SIMS_Task.exe ConsoleManagement/bin/SIMS_UserDump.exe ConsoleManagement/bin/SIMS_WBEMCollect.exe ConsoleManagement/bin/SIMS_WMICollect.exe ConsoleManagement/bin/SapphireIMS.exe ConsoleManagement/bin/SystemSettings.dll ConsoleManagement/bin/WBEMDataCollector.dll ConsoleManagement/bin/WMIDataCollector.dll ConsoleManagement/bin/utilLib.dll ConsoleManagement/lib/AppMon.jar ConsoleManagement/lib/DBMon.jar ConsoleManagement/lib/GenPoll.jar ConsoleManagement/lib/ServMon.jar ConsoleManagement/lib/VMachineMon.jar ConsoleManagement/temp/ITAutomation ConsoleManagement/temp/UserDump WebManagement/standalone/deployments/SapphireIMS.war/ADAttributeSettings.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentBackup.jsp WebManagement/standalone/deployments/SapphireIMS.war/ApplicationDiscovery_ResourceList.jsp WebManagement/standalone/deployments/SapphireIMS.war/AssetCustomizeView.jsp WebManagement/standalone/deployments/SapphireIMS.war/AssetTicket_Submit.jsp WebManagement/standalone/deployments/SapphireIMS.war/Attachment.png WebManagement/standalone/deployments/SapphireIMS.war/BackupList.jsp WebManagement/standalone/deployments/SapphireIMS.war/BackupNotification.jsp WebManagement/standalone/deployments/SapphireIMS.war/BuiltInThreshold_Preview.jsp WebManagement/standalone/deployments/SapphireIMS.war/ChangePassword.jsp WebManagement/standalone/deployments/SapphireIMS.war/Child_call_configurations.jsp WebManagement/standalone/deployments/SapphireIMS.war/CustomizeView.jsp WebManagement/standalone/deployments/SapphireIMS.war/DB_Backup_Scheduler.jsp WebManagement/standalone/deployments/SapphireIMS.war/DeviceInstances.jsp WebManagement/standalone/deployments/SapphireIMS.war/DisabledMail.png WebManagement/standalone/deployments/SapphireIMS.war/EditBackupConfig.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditPackageManager.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditRequestJSIncludes.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditRequestQuickLinks.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_LdapConfig.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_Request.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_Ticket.jsp WebManagement/standalone/deployments/SapphireIMS.war/ExcelImport.jsp WebManagement/standalone/deployments/SapphireIMS.war/Grey.gif WebManagement/standalone/deployments/SapphireIMS.war/HomePage.jsp WebManagement/standalone/deployments/SapphireIMS.war/Ldap_Schedular.jsp WebManagement/standalone/deployments/SapphireIMS.war/LogsDashboard_IFrame.jsp WebManagement/standalone/deployments/SapphireIMS.war/Manage_Unmana_Host.jsp WebManagement/standalone/deployments/SapphireIMS.war/Modify_State_Stage2.jsp WebManagement/standalone/deployments/SapphireIMS.war/NonAttachment.png WebManagement/standalone/deployments/SapphireIMS.war/NotificationConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/Notification_add.jsp WebManagement/standalone/deployments/SapphireIMS.war/PackageConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Deploy_Status.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Detail_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Perf_Threshold.jsp WebManagement/standalone/deployments/SapphireIMS.war/PerformanceResourceManagement.jsp WebManagement/standalone/deployments/SapphireIMS.war/PerformanceView.jsp WebManagement/standalone/deployments/SapphireIMS.war/PerformanceViewPie.jsp WebManagement/standalone/deployments/SapphireIMS.war/PurchaseDetails_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/ReceivedMail.png WebManagement/standalone/deployments/SapphireIMS.war/ReportTemplates_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_Create.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_TemplateSuccess.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_Viewer.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_Viewer_ServiceDesk.jsp WebManagement/standalone/deployments/SapphireIMS.war/RequestInfo.jsp WebManagement/standalone/deployments/SapphireIMS.war/RuleAdd.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDProject_FixedFieldConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDProject_RoleConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_EmailConversationContent.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_EmailConversations.jsp WebManagement/standalone/deployments/SapphireIMS.war/SLA_add.jsp WebManagement/standalone/deployments/SapphireIMS.war/Scheduler.jsp WebManagement/standalone/deployments/SapphireIMS.war/SentMail.png WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskReportJSIncludes.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskReport_Create.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskReport_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/Settings.jsp WebManagement/standalone/deployments/SapphireIMS.war/SlaRules_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/SubmitRequestJSIncludes.jsp WebManagement/standalone/deployments/SapphireIMS.war/Submit_Ticket.jsp WebManagement/standalone/deployments/SapphireIMS.war/SummaryTable.jsp WebManagement/standalone/deployments/SapphireIMS.war/System_Report_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/Templates_Hosts.jsp WebManagement/standalone/deployments/SapphireIMS.war/Templates_save.jsp WebManagement/standalone/deployments/SapphireIMS.war/Threshold_list.jsp WebManagement/standalone/deployments/SapphireIMS.war/Ticket_Success.jsp WebManagement/standalone/deployments/SapphireIMS.war/Uni_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/UnreadMail.png WebManagement/standalone/deployments/SapphireIMS.war/UserMgmt.jsp WebManagement/standalone/deployments/SapphireIMS.war/UserMgmt_CustomizeView.jsp WebManagement/standalone/deployments/SapphireIMS.war/ViewTickets_Actions.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_All.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_Group.jsp WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/AssetMailServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/MailServlet$SMTPAuthenticator.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/MailServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/UserMgmtCheck.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchDeployStatus.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchDetailList.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownFilter.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownNodes.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownServlet1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/SDAdditionalParamsContentServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/ServiceDeskContentServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/Summary_Table.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/Summary_Table_Lookup.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/Save_MultiApproval.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/TicketOperationsTimer.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/UpdateContextSensitiveFields.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/UploadFile.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/actions/checkForAttachments.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/performance/PerfViewDashboardConfig.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/performance/PerformanceViewDAO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/performance/PerformanceViewMonitorDAO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Add_Enclosure.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/AssetManagement.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/AssetUserOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/AutoMailer$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/AutoMailer.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/AutoReportSend.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/BackupConfig.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/CallableProceduresTimer$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/CallableProceduresTimer.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Domains1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/ExcelImportUser.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/GenericServiceDeskReportAnalysis.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/GenericSummaryPDFCreation.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/GetAssetDetails.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/GetJsonObject.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/GetSavedReportTemplate.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/GetSystemsJson.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/LDAPImpotUser.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/MacroOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/MailServlet$SMTPAuthenticator.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/MailServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Modify_State.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/MultiReport.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/NodeOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/PDF_Generic_Servlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/ParseXML.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/PerformanceMgmt.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/PurchaseDetails_Update.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/RemoveFile.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Report_List.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/SD_NotificationTemplates.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Sapphire.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/SavePackageManager.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Save_PerformanceResourceManagement.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Save_ReportTemplate.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Save_ServiceDeskReport.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Save_Ticket.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Save_View.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/SavedTickets.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/Sd_NotificationField_Configuration.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/SendPDFReport.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/ServiceDeskReport_List.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/ServiceDeskReportsDBUtil$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/ServiceDeskReportsDBUtil.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/UpdateMana_UnmanaNodes.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/UpdatePackageManager.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/UploadServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/UserDump.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/UserMgmt.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/form_Attachment.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/sendMail.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/updateSubmitter.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/servicedesk/utils/GetUserData.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/servicedesk/utils/SDProjectSettings.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/servicedesk/utils/SapphireServicedeskUtils.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/web.xml WebManagement/standalone/deployments/SapphireIMS.war/alarmslist.jsp WebManagement/standalone/deployments/SapphireIMS.war/all_system_alert_list.jsp WebManagement/standalone/deployments/SapphireIMS.war/asset_NotificationTemplatesAddEdit.jsp WebManagement/standalone/deployments/SapphireIMS.war/black.PNG WebManagement/standalone/deployments/SapphireIMS.war/bsmConnectorDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/css/ajaxtags.css WebManagement/standalone/deployments/SapphireIMS.war/dashboardConfig.jsp WebManagement/standalone/deployments/SapphireIMS.war/dashboard_list.jsp WebManagement/standalone/deployments/SapphireIMS.war/getPerformancePagination.jsp WebManagement/standalone/deployments/SapphireIMS.war/get_alarms.jsp WebManagement/standalone/deployments/SapphireIMS.war/js/common.js WebManagement/standalone/deployments/SapphireIMS.war/lock.gif WebManagement/standalone/deployments/SapphireIMS.war/mapDashboardUsers.jsp WebManagement/standalone/deployments/SapphireIMS.war/mapViewer.jsp WebManagement/standalone/deployments/SapphireIMS.war/monitor.jsp WebManagement/standalone/deployments/SapphireIMS.war/notify_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/notify_jobstatus.jsp WebManagement/standalone/deployments/SapphireIMS.war/orange_3D.gif WebManagement/standalone/deployments/SapphireIMS.war/reDirectionPage.jsp WebManagement/standalone/deployments/SapphireIMS.war/replication_health.jsp WebManagement/standalone/deployments/SapphireIMS.war/requestDescription.jsp WebManagement/standalone/deployments/SapphireIMS.war/resource_details.jsp WebManagement/standalone/deployments/SapphireIMS.war/sendMail.jsp WebManagement/standalone/deployments/SapphireIMS.war/toptable.jsp WebManagement/standalone/deployments/SapphireIMS.war/toptable_ServiceDesk.jsp WebManagement/standalone/deployments/SapphireIMS.war/unlock.png WebManagement/standalone/deployments/SapphireIMS.war/userAdditionalFields.jsp WebManagement/standalone/deployments/SapphireMSP.war/MSPDashboard.jsp WebManagement/standalone/deployments/SapphireMSP.war/black.PNG WebManagement/standalone/deployments/SapphireMSP.war/orange_3D.gif WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/JobProcessor/JobProcessor.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/JobProcessor/UpdatePingThread.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/Performance/Performance.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/SapphireBackup/SapphireBackup.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/SapphireBackup/Serverchange.class