:::Patch Name::: SAPP_4056 :::Patch Description::: 4.x Intermediate Patch (SAPP_4056) :::Patch Type::: Intermediate :::Release Date::: 20140220 :::Checksum::: 2782adb3108983cda7509cf6fa52d6e0 (MD5) :::Defect Records::: DREC01653 DREC02486 DREC03831 DREC03841 DREC03845 DREC03971 DREC03991 DREC04025 DREC04045 DREC04053 DREC04059 DREC04067 DREC04070 DREC04098 DREC04100 DREC04101 DREC04103 DREC04114 DREC04138 DREC04141 DREC04144 DREC04148 DREC04165 DREC04209 :::Database Records::: DREC03309#1 DREC03413#2 DREC03118#2 DREC03526#1 DREC03653#2 DREC00510#2 DREC03702#1 DREC03703#1 DREC03637 DREC03674#1 DREC03719#3 DREC03400#2 DREC03683 DREC03656#1 DREC03012 DREC03742#1 DREC03614 DREC03771#2 DREC03794#2 DREC03817#1 DREC03414#1 DREC03844 DREC03785#1 DREC03546 DREC03571#1 DREC03886#1 DREC03849#1 DREC03865 DREC03908#1 DREC03005 DREC03203#1 DREC01585 DREC03699 DREC03596 DREC03290#2 DREC03768#2 DREC03874#2 DREC03773 DREC03915 DREC03888 DREC03939#2 DREC03857 DREC03799#1 DREC03812#1 DREC03578#1 DREC03825#1 DREC03969#1 DREC03929 DREC04005#2 DREC03974#3 DREC04034 DREC03985#1 DREC04029#1 DREC04035#1 DREC04043#1 DREC04060#1 DREC04080#1 DREC04087#1 DREC04088#2 DREC04126 DREC03705#3 DREC03511 DREC02320#1 DREC01571#2 DREC03809 DREC03966 DREC03836#2 DREC03963#1 DREC03905#1 DREC03972#3 DREC03942#1 DREC04008 DREC04002#1 DREC04091 DREC03987#2 DREC04061#1 DREC03845#1 DREC03841#2 DREC03971#3 DREC03831 DREC04059#1 DREC04025#2 DREC04070#3 DREC04101#1 DREC03991#1 DREC04144#2 DREC04141#2 DREC04067#1 DREC04138#4 DREC04053#2 DREC04045#1 DREC04100#2 DREC04098#1 DREC04114#2 :::Patch Notes::: DREC01653: Previous Chartdirector framework replaced with fusion charts DREC02486: Issue in software package configuration in Google Chrome browser is resolved DREC03831: Issue in auto increment for Asset Type ID is resolved DREC03841: Implementation of self extractor for agent. DREC03845: Custom business rules introduced in CMDB 1. Pre-Post actions 2. On Update (create/edit) 3. On field change DREC03971: In Replication Health page of MSP setup, alert tolerance count is based on the number of replication failures that is tolerated by SapphireIMS DREC03991: My Team' tab is introduced in the service desk record listing page which lists all SD users who belong to the team. No further ticketing operations shall be allowed on this interface DREC04025: Enhancements related to remote control viewer : 1. Remote Control Agents must support Windows XP or later and Linux platforms 2. It must be possible to control the bandwidth for remote control sessions 3. It must provide information on the status of the agent installed on the workstation. This shall be based on software inventory data which gets updated as part of the last inventory syncand in case of Windows agents based on the last communication 4. It must allow administering users access and security policies for remote control, to assure users will use the remote control features that have been granted to them;This shall be provided as a privilege to the system roles. 5. Remote Control sessions without blocking mouse and keyboard on neither end (neither controller nor controlled end) 6. Remote Control sessions blocking mouse and keyboard on the controller end (controller view-only permission) 7. Able to remotely control a Linux equipment from a Windows workstation DREC04045: Support provided for file system trawl based on size of the file, type of the file DREC04053: 1. Option provided to query from specific registry tree or key for the specified host 2. Option provided to configure the WMI classes to get the class attributes DREC04059: Pre and post actions while updating asset details in CMDB is now supported DREC04067: SapphireIMS is now supported to discover the Hyper-V host and collect the inventory of the same DREC04070: Enhancements related to remote control vnc server 1. Remote Control sessions should block mouse and keyboard on the controlled end (controlled view-only permission) 2. Displaying a configurable message informing the user of the ongoing remote operation (the controlled equipment will not display the actions executed during the remote control session);The message to be displayed should be localized. There should be a provision to configure the end user acceptance for the initiated remote connection.Also the system should provide interface to configure multiple policies and provision to tag to OUâ??s 3. Able to record the remote session, creating a video that may be useful in the future as evidence. 4. Allow watching the video. (this shall be based on a 3rd party viewer) 5. Configure a prompt confirmation on the user side authorizing the remote session 6. Allow chatting in between the ends in a remote control session.(this shall be handed by the Assyst client) DREC04098: SapphireIMS is now able to categorize applications based on Manufacturer, Type and Category by applying user configured mapping rules DREC04100: Following data is collected using SNMP for printers as part of inventory 1) Printer Model 2) Levels of ink consumables 3) Levels of paper consumables 4) Number of trays in a printer and their capacity DREC04101: Framework is provided to register the DLL and MOF file in SapphireIMS using extended agent. DREC04103: Option provided to copy the service desk role access permissions to other user roles DREC04114: Support provided for file system trawl based on size of the file and type of the file using SSH DREC04138: Issue in boot device jobs in IntelAMT enabled machines is resolved DREC04141: WOL enhancements related to Windows boot management include: 1. The system shall provide an automation task to boot the remote systems using WOL or Intel vPro. The status update/ error description of the task should be notified to the admin 2. In case of systems which are not reachable from the server, the distribution server (master agent) should relay the WOL requests to the reporting agents 3. The system should support WOL BIOS password, unicast, broadcast and directed broadcast 4. Reports DREC04144: Issue in USB end point protection in 64 bit operating systems resolved DREC04148: There was an incorrect display of script execution job status by slave agents when the script package download from the master agent had failed. This has been resolved DREC04165: Read only option for records introduced for service desk roles DREC04209: SapphireIMS user manual update upto SAPP_4055 :::Patch Notes from Previous Patches::: SAPP_4055: DREC01571: Information on whether compliance is based on asset or inventory is provided in the Compliance page. Option is also provided for On Demand compliance calculation. DREC02320: Date and Date Time Fields are both supported in the Reminder feature of Service Desk module DREC03323: Issue in loading the Edit Request page in the Internet Explorer browser is resolved DREC03450: Issue in alignment of the title in service desk forms is resolved DREC03511: IT compliance will consider only licensed nodes for the calculation DREC03551: Missing entries for some users in the 'servicereqmaster_lookup' table added DREC03684: Issue in display of service desk inbuilt reports when there are no tickets in a project is resolved DREC03705: DataID and PollerID for performance data insertion are now cached in SapphireIMS agents, instead of fetching them from the database server each time DREC03802: System reports renamed to Monitoring reports DREC03809: Alert generation module will consider the updated threshold message instead of the default message DREC03827: Performance data collection from pollers is omitted from the database if there is a failure in collection of any of the parameter values DREC03829: Mismatch in license count in the Detailed Summary tab and Installed Count Summary tab for software and OS compliance is resolved DREC03832: Suitable captions provided in the Application Log configuration screen DREC03836: Change in the Approval Manager of the request is appropriately displayed in the mail notification DREC03862: Issue in updating LDAP rule configuration is resolved DREC03896: Issue in adding single quotes while updating the reason for SLA violation is resolved DREC03898: Following issues fixed in Performance View dashboards: 1. Issue in Delete Node operation from Performance dashboard Action tab 2. Issue in Resource config redirection from Actions tab for IPMI & IBMRAID poller types DREC03905: Issue in display of pdf reports for single display type is resolved DREC03942: Inventory and performance monitoring support for the following device is provided 1) HP Series Router A-MSR900 DREC03944: Name and Description of the attachments are now saved DREC03951: Issues in SSH data collection for Linux machines is resolved DREC03963: Option provided for Excel offline BSM reports. The offline report (Excel and PDF) will be stored with the scheduled report name appended with the time of creation. DREC03965: Issue in LDAP user import scheduled sync is resolved DREC03966: Index for tables 'sd_autofunctionalescalation_detail ' && ' ims_generic' added to optimize data storage and retrieval DREC03970: Data collection made faster to accommodate a larger number of interfaces for performance monitoring DREC03972: Disk Used parameter (in Giga Bytes) included in the Disk poller to display the disk space utilization in the dashboard DREC03981: Failure in script execution when re-direction was specified in agentless machines is resolved DREC03987: Option provided to map users to Organization Units DREC03988: Search filter in the System Thresholds section finetuned to allow a search on resource name DREC04002: Enhancements in Performance Dashboard and Alerts in Fault management to include: 1. Configurable list view for pollers 2. Attribute - 'Time taken to resolve the alert' added for resolved alerts DREC04008: Data caching introduced for faster trigger execution in BSM module while generating alerts DREC04054: Default time scale is displayed when changing the display type or datatype in BSM Reports DREC04061: Option provided to the user to define license compliance rules based on the OU DREC04091: There was a failure in patch deployment jobs when master agent download status was not updated. This is corrected. DREC04107: Incorrect display of data in the patch management dashboards is resolved DREC04167: Issue in deletion of Generic mail notification profile is resolved SAPP_4054: DREC03923: There was an issue in SSH inventory and performance data collection when the host discovery key check was enabled. This has been resolved. DREC03929: Issue in scheduling WOL jobs is resolved. DREC03969: Failure in discovering Linux devices when interface details are not properly enumerated is resolved DREC03974: "Introducing USB white listing to secure endpoint protection - Generic task framework to process different jobs like USB white listing, MOF file registration etc. - Whitelisting of USB devices based on Model, Serial Number - Audit of the list of USB devices connected to the machine - Audit of the list of USB access which are not present in the whitelist " DREC03977: Issue in software name display in the Compliance module is resolved. DREC03985: Service details data collection for Linux/Unix based hosts is now supported. DREC04005: Enhancements provided to support remote script execution on Unix operating systems. DREC04011: There was a delay in inserting data into core data points for the poller 'Interface'. Hence, GetBulk SNMP PDU was introduced for SNMP data collection. DREC04021: Agent jobs download is fine tuned and infinite loop is prevented in the case of agent event log collection failure. DREC04029: Automation jobs scheduling is enhanced to support re-posting of failed automation tasks. DREC04034: Configuration is provided to define the retention period for change logs. DREC04035: Inventory data collection support is provided for Oracle and MSSQL applications using WMI protocol. DREC04038: Inventory data collection support is provided for Oracle applications using SSH protocol. DREC04043: Regional settings such as Code Set, CountryCode, MUILanguages and Locale are collected for Windows operating systems using WMI. DREC04060: Failure in launching Custom Business Rules after providing support for derived fields is resolved. DREC04080: SapphireIMS is now able to detect multi-homed switches that appear on multiple VLANs, and present them as a single switch. DREC04087: Henceforth, master agent configuration in the MSP server will not be altered by the probe. DREC04088: Inventory data collection support is provided for Oracle applications on Solaris operating systems. DREC04126: SapphireIMS database dependency issue in MSP Setup is fixed to ensure the proper mapping of master agents SAPP_4053: DREC01533: Irrelevant license parameters removed from the 'License' page DREC01585: Zombie nodes report introduced DREC02318: Send Mail validation performed to check for data in the email ID field in the service desk module DREC02343: A performance check for the maximum poll interval is introduced in the BSM module DREC02950: Double quotes in the comment description supported in multi approval configuration DREC03005: Percentage format supported in SLA violation report DREC03106: Distinct mapping provided between the LDAP attributes and SapphireIMS fields in the 'Preferences' page DREC03146: Performance for devices cannot be configured until Inventory Collection is completed DREC03163: User is alerted while deleting nodes from Node Operations in the Inventory module DREC03190: Display of non service desk report templates while adding service desk reports removed DREC03203: Incorrect display of the alarms count in process and service list view rectified DREC03216: Bulk insertion of agent performance data in the database enhanced through query optimization DREC03219: System status information displayed while resolving conflicted nodes DREC03268: Domain mismatch warning logged while validating credentials in SSO environment DREC03290: Selective agent upgrade facility introduced DREC03333: Run Diag' icon introduced in the SapphireIMS agent tray icon menu to collect agent diagnosis information DREC03340: Change owner operation in Submit/Edit ticket page finetuned for faster execution DREC03395: There was an issue in updating the state name in case of any deleted state present in the database with the same name. This has been resolved. DREC03440: Option provided for un-installation of non MSI software in Settings page DREC03506: Issue in data display in Business Service SLA reports (pdf) resolved DREC03578: Automatic mapping of master agent to slave based on the OU or IP range introduced DREC03596: Multiple temperatures displayed for devices with multiple temperature instances (Switch 102) in the summary page DREC03688: System health report now displays information for performance enabled nodes based on the filter option selected DREC03699: Pre-Shipped asset Serial Number validation for numeric field disabled as it contains alpha numeric characters DREC03736: After enabling captcha authentication, captcha image is now displayed while reseting the password DREC03739: While configuring new pre-shipped assets, redirection to blank page on entering more than 255 characters in the pre-shipped asset fixed fields resolved DREC03741: Issue in importing service desk records after SAPP_4048 update resolved DREC03768: Spelling errors in automation screens corrected DREC03773: Incorrect CMDB dashboard configuration with respect to association and de-association of assets rectified DREC03788: Improper time handling (of 12 a.m. and 12 p.m.) while setting the working hours for bandwidth utilization by agents resolved DREC03799: On deletion of the posted automation jobs, the corresponding database entries are also deleted. DREC03806: Display of popup message while modifying fields removed DREC03807: Extjs issues with respect to grid control disabled. These issues include display of negative integers, display of message for mandatory fields on mouse hover etc. DREC03812: Display of tickets for deleted projects in the 'All Projects' tab removed DREC03825: Automatic mapping of OU to agents based on any one of the following categories provided 1) master agent IP 2) hostname of the agent 3) IP of the agent 4) Gateway IP of the agent 5) IP range of the agents DREC03830: Incorrect storage of Date or Date/Time field through grid control rectified DREC03834: Incorrect display of the state field in Multi Approval state configuration page rectified DREC03839: Issue in scheduling SapphireIMS product data backup owing to database overload resolved DREC03840: Issue in completion of LDAP user import jobs resolved DREC03846: There was an issue in Service Request project creation when the inbuilt Quick Template was updated or deleted. This has been resolved DREC03852: Time scale filter in BSM reports now lists only relevant time filters DREC03857: Asset import section fine tuned to facilitate voluminous import of assets DREC03870: Schedule reports now include the selected time scale filter in off line PDF report format DREC03874: Purging for patch management jobs introduced and option provided to view archived automation and patch management reports. DREC03885: Issue in patch scan retry based on the patch scan configuration in the agent environment resolved DREC03888: Enhancements in the following DB procedures of the performance module 1) PERFORMANCE() 2) PURGE_PERF() 3) GetDashboard_PerformanceViewDetails() DREC03895: Issue in loading extjs combo box and multi select box after changing the service or category in Submit Request page or Edit Request page resolved DREC03900: Issue in search filter in service desk reports resolved DREC03912: Issue in submitting ticket on behalf of other users in IE resolved DREC03915: Fine tuning of the following triggers and procedures 1) DeleteAlertTrig 2) Perf_ServiceTrig 3) Perf_BSMDependentAlerts 4) SLAMon_Proc DREC03925: Edit option enabled in extjs grid in service desk forms DREC03932: Logical view search issue based on the selected location in the Master agent mapping screen resolved DREC03933: Incorrect display of Location and Department fields of the logged in user after changing the source of submission from email/phone to web rectified DREC03934: Issue in downloading attachments in the 'Knowledge Base' screen of service desk module resolved DREC03939: Introducing built-in reports for deleted, disabled and conflicted users DREC03948: Issue in Quick Template search option resolved DREC03954: Issue in allocating users in service desk project settings resolved DREC03955: Faster loading of OS and Software compliance screens when there is a large number of nodes DREC03960: Option to generate MIS report in pdf format DREC03964: Attachments downloaded in unknown file format while converting email to ticket resolved DREC04022: SapphireIMS user manual got updated up to patch SAPP_4052 DREC04031: Issue in displaying the 'Enclosures' tab in the Edit Request page resolved SAPP_4052: DREC03571: Inconsistency in replication status color in the MSP Dashboard page and Replication Health page resolved DREC03717: Drop down list with appropriate values is provided for derived fields which are configured as mandatory DREC03849: Unread tickets and tickets with unread email reply are highlighted in 'Bold' font while opened tickets are displayed in 'Normal' font DREC03865: Two columns introduced in softwaremaster table to resolve replication merge issue DREC03882: Submit Ticket page and Edit Ticket page now includes search option on Location and Department DREC03884: Incorrect site name display in Alarm view screen in MSP setup rectified DREC03886: Option provided to submit service desk ticket from an asset in CMDB DREC03908: 'Email Conversation' Tab introduced in Service Desk listing page for the following conditions: 1. An email is added as an enclosure if Message ID is matching (without depending on the Record ID in Subject Line) 2. Email Communication is added as an Enclosure email with complete email content 3. Reply and Reply to All button for each Email Conversation Thread to be added 5. Email Attachments should be visible along with the Email Thread (Not separately in Attachment Tab) DREC03921: Notification templates now include Owner Mobile Number ,Telephone Number and additional fields DREC03924: Icon provided to indicate that there are tickets in queue waiting to be submitted SAPP_4051: DREC00510: Option provided to disable polling for a device/instance and permanently delete the resource/instance from performance monitoring DREC02225: Fixed field names in email templates can now be customized DREC02380: User Name' column introduced in the Discovery screen to display the allocated user in the Inventory module DREC03012: Login and logout reports finetuned to reduce loading time DREC03118: Option provided to subscribe the folders of interest to be backed up DREC03274: Option provided to copy the Default role privileges to other roles in Child record configuration DREC03309: Support provided for launch script/exe option if the alarms are generated for the pollers DREC03400: Performance module optimization and enhancements to include i. Availability based sorting. ii. Next polling time based on attempt. iii. Search filter and Poller filter in List view. iv. Search filter and Poller filter in resource configuration screen. v. Instance search filter in system process and windows service configuration screen. vi. Current device availability inside individual resource dashboard. vii.ManageDiscovered applications [DEFECT]-> search Host filter Systems List view enhancement i. search filter on List view. DREC03413: Time out and file re-direction options provided for script packages to decide the script execution job status DREC03414: Alerts for asset Warranty/AMC expiry are now sent one month before the expiry date as an asset summary report mail attachment DREC03526: Discovery key check does not include IP-MAC pairing and the first MAC address is considered while updating the discovery information DREC03546: Services are now listed while submitting calls for a project created using the 'Project Copy ' feature DREC03603: Henceforth, access control for work groups will not restrict notification mails DREC03614: Quicker submission of tickets after selecting category and sub category in the service desk module DREC03625: Issues in Email to Request feature due to HTML content resolved DREC03626: Issues in Email to Request feature due to large body text resolved DREC03627: Empty Reference ID in the mail header was causing the mail in EMail to Request feature to be submitted as an attachment instead of a new request. This problem has been fixed. DREC03628: Conversion of email to ticket is now possible only for users with valid email ID DREC03637: Issue in assign feature of auto functional escalation module resolved DREC03653: Discovery key check for performance enabled systems and systems which have static IP configuration is not performed. Also, an option is provided option to set the DHCP status manually DREC03656: Reverse ping concept in the agent environment introduced where the server does a reverse ping to check the agent availability DREC03674: Inbuilt System Reports to include active alarms report and acknowledged alarms report DREC03683: SMS processing procedure in service desk module finetuned for faster execution DREC03693: Additional fields for the same asset type are now displayed in the alphabetical order DREC03697: Timezone in notification mails now reflects IST instead of IDT DREC03702: There will be no OS check in the Discovery module and change log is generated for devices only if there is a change in the OS which will be a part of inventory data collection DREC03703: Call Analysis report introduced in service desk with the following fields: Calls Logged -->No of calls logged in the time period Opening Balance -->No of calls pending upto the previous day Calls Closed --> No of calls closed in the time period Closing Balance --> No of calls pending DREC03718: Excel user import with additional parameters provided DREC03719: Option provided to import additional user fields from the active directory DREC03742: Role based performance dashboard introduced in the BSM module DREC03743: Exit of the Node scanner exe when ARP refresh option is enabled for nodes having dual OS resolved DREC03758: Exit of the LDAP Import Executable due to issue in OU listing resolved DREC03771: Customize view option provided in patch management screens to 1) Customize column listing view 2) Reset to the default factory settings with the Restore Defaults option DREC03785: There was a delay in the agent's job processing due to purge of jobs when the job purge interval is one day. This has been resolved. DREC03794: Server side jobs like ldap user import, database backup jobs are now priority based DREC03801: There was a problem in saving the BSM configuration when the left panel was collapsed in the BSM-Map view screen. This has been fixed. DREC03817: Bulk tickets state transition in the service desk module is now based on roles DREC03818: Issue in OU listing in the LDAP configuration page resolved DREC03822: Individual CPU data is now displayed along with average CPU data DREC03838: Incorrect labels display in the Asset Reconciliation screen rectified DREC03844: Default collection interval of raw monitoring data is updated to a default value of 1 day (excluding current day) :::Dependent Patches::: SAPP_4050 :::Superseding Patches::: SAPP_4051 SAPP_4052 SAPP_4053 SAPP_4054 SAPP_4055 :::Patch Files::: ConsoleManagement/AgentSelfCreater ConsoleManagement/AgentSelfCreater/SIMS_AgentTrigger.exe ConsoleManagement/AgentSelfCreater/SapphireIMSAgentSelfInstaller4.0.ini ConsoleManagement/AgentSelfCreater/ServerConf.ini ConsoleManagement/AgentSelfCreaterOutPut ConsoleManagement/Database/AdHocTemplate.sql ConsoleManagement/Database/AgentDashboards.sql ConsoleManagement/Database/AutoAgentMapping.sql ConsoleManagement/Database/AutoFunctionalEscalation.sql ConsoleManagement/Database/AutomatinTaskAuditProcess.sql ConsoleManagement/Database/BlankTemplate.sql ConsoleManagement/Database/CalculateInstalledApps.sql ConsoleManagement/Database/CategoriseSoftwares.sql ConsoleManagement/Database/ChangeManagementTemplate.sql ConsoleManagement/Database/CheckServiceDeskReminders.sql ConsoleManagement/Database/DeleteAlertTrig.sql ConsoleManagement/Database/DeleteNodeInfo.sql ConsoleManagement/Database/ExecutableRestartOperations.sql ConsoleManagement/Database/GenPollTables.sql ConsoleManagement/Database/GetAssetDashboards.sql ConsoleManagement/Database/GetConfigProfileID.sql ConsoleManagement/Database/GetDashboard_PerformanceViewDetails.sql ConsoleManagement/Database/GetFaultViewData.sql ConsoleManagement/Database/GetGenericNotificationUserDetails.sql ConsoleManagement/Database/GetGenericNotificationViolationInfo.sql ConsoleManagement/Database/GetMSPDashboardData.sql ConsoleManagement/Database/GetPerfLatestData_WithUniqueParameter.sql ConsoleManagement/Database/GetReplicationStatus.sql ConsoleManagement/Database/GetTaskConfigid.sql ConsoleManagement/Database/ITCompliance.sql ConsoleManagement/Database/IncidentManagementTemplate.sql ConsoleManagement/Database/Insert_softwares.sql ConsoleManagement/Database/InventoryReportTemplate.sql ConsoleManagement/Database/Load_Distribution.sql ConsoleManagement/Database/MSPDataBase.sql ConsoleManagement/Database/MasteragentPatchDownload.sql ConsoleManagement/Database/Masteragentruleauditlog_Trig.sql ConsoleManagement/Database/MspDashboard.sql ConsoleManagement/Database/OSCompliance.sql ConsoleManagement/Database/OURuleAuditLog_Insert_Trig.sql ConsoleManagement/Database/OURuleAuditLog_Update_Trig.sql ConsoleManagement/Database/PackageMaster.sql ConsoleManagement/Database/Perf_BSMDependentAlerts.sql ConsoleManagement/Database/Perf_ServiceTrig.sql ConsoleManagement/Database/Performance.sql ConsoleManagement/Database/PerformanceProcedure.sql ConsoleManagement/Database/PopulateActivethresholddetails.sql ConsoleManagement/Database/PopulateAgentUpgradedetails.sql ConsoleManagement/Database/PopulateAssetData.sql ConsoleManagement/Database/PopulateJobs.sql ConsoleManagement/Database/PopulateSiteData.sql ConsoleManagement/Database/PopulateandPostGenericTask.sql ConsoleManagement/Database/ProblemManagementTemplate.sql ConsoleManagement/Database/ProcPerfDeviceInfo.sql ConsoleManagement/Database/ProfileOperations.sql ConsoleManagement/Database/Purge_Perf.sql ConsoleManagement/Database/ReportTables.sql ConsoleManagement/Database/Response_Resolutions_BasedOn_SLA.sql ConsoleManagement/Database/SD_Scorecard_Summary.sql ConsoleManagement/Database/SLAAnalysisInfo.sql ConsoleManagement/Database/SLAMon_Proc.sql ConsoleManagement/Database/ServiceDesk.sql ConsoleManagement/Database/ServiceDesk_OverallSummary.sql ConsoleManagement/Database/SimplifiedIncidentManagementTemplate.sql ConsoleManagement/Database/Sims_MultisiteServer.sql ConsoleManagement/Database/SoftwareCompliance.sql ConsoleManagement/Database/SubmitAutomationJobs.sql ConsoleManagement/Database/TemplateCreationScript.sql ConsoleManagement/Database/TicketGenIDTrig.sql ConsoleManagement/Database/altertables.txt ConsoleManagement/Database/ims.sql ConsoleManagement/Database/imsMultisite.sql ConsoleManagement/Database/imsProductData.bat ConsoleManagement/Database/imsProjectServiceDeskData.bat ConsoleManagement/Database/imsServiceDeskConfig.bat ConsoleManagement/Database/imsServiceDeskData.bat ConsoleManagement/Database/imsclient.sql ConsoleManagement/Database/run.bat ConsoleManagement/Database/runclient.bat ConsoleManagement/Database/runserver.bat ConsoleManagement/Database/submitschedulejobs.sql ConsoleManagement/ExternalWar/SoftwareRepository.war/OracleComp.mof ConsoleManagement/ExternalWar/SoftwareRepository.war/OracleHome.mof ConsoleManagement/ExternalWar/SoftwareRepository.war/SIMS_OracleCollector.dll ConsoleManagement/ExternalWar/SoftwareRepository.war/SapphireBackup.zip ConsoleManagement/ExternalWar/SoftwareRepository.war/SapphireIMSAgent-4.0-Setup.exe ConsoleManagement/ExternalWar/SoftwareRepository.war/Usbwhitelisting.mof ConsoleManagement/Help/SapphireIMS.chm ConsoleManagement/ITAutomation/SIMS_ITAutomation.exe ConsoleManagement/ITAutomation/SIMS_RemoteClient.exe ConsoleManagement/ITAutomation/SapphireBackup.exe ConsoleManagement/ITAutomation/SapphireBackupTray.exe ConsoleManagement/SapphireIMS_Script/sapphire_cksum.txt ConsoleManagement/SapphireIMS_Script/sapphire_install.sh ConsoleManagement/SapphireIMS_Script/sapphire_scripts.tar.gz ConsoleManagement/bin/AMTSolIder.dll ConsoleManagement/bin/DBI.dll ConsoleManagement/bin/GenericPoller.dll ConsoleManagement/bin/GenericPollerExt.dll ConsoleManagement/bin/GenericTask.bat ConsoleManagement/bin/HttpPost.dll ConsoleManagement/bin/IntelAMT.dll ConsoleManagement/bin/NodeDiscover.dll ConsoleManagement/bin/SIMSPermEvents.exe ConsoleManagement/bin/SIMS_AssetImport.exe ConsoleManagement/bin/SIMS_BSMPoller.exe ConsoleManagement/bin/SIMS_CSAppMon.exe ConsoleManagement/bin/SIMS_CSDBI.dll ConsoleManagement/bin/SIMS_CollectLog.exe ConsoleManagement/bin/SIMS_ConfResync.exe ConsoleManagement/bin/SIMS_GenericApps.exe ConsoleManagement/bin/SIMS_JobHandler.exe ConsoleManagement/bin/SIMS_LANDISCOVERY.exe ConsoleManagement/bin/SIMS_LDAPAuth.dll ConsoleManagement/bin/SIMS_LDAPClient.exe ConsoleManagement/bin/SIMS_LDAPUserManagement.exe ConsoleManagement/bin/SIMS_LogMon.exe ConsoleManagement/bin/SIMS_LoginTest.exe ConsoleManagement/bin/SIMS_NodeScanner.exe ConsoleManagement/bin/SIMS_PatchMonLib.dll ConsoleManagement/bin/SIMS_PollerManager.exe ConsoleManagement/bin/SIMS_ProbeScheduler.exe ConsoleManagement/bin/SIMS_RemoteLog.exe ConsoleManagement/bin/SIMS_ReplDiag.exe ConsoleManagement/bin/SIMS_Resync.exe ConsoleManagement/bin/SIMS_SNMP.exe ConsoleManagement/bin/SIMS_SNMPInterface.dll ConsoleManagement/bin/SIMS_SSHCommandParser.dll ConsoleManagement/bin/SIMS_SSHDataCollector.exe ConsoleManagement/bin/SIMS_SSHInterface.dll ConsoleManagement/bin/SIMS_ServMonLib.dll ConsoleManagement/bin/SIMS_ServiceMon.exe ConsoleManagement/bin/SIMS_ServiceStatusEmail.exe ConsoleManagement/bin/SIMS_SiteReg.exe ConsoleManagement/bin/SIMS_StorageCollector.exe ConsoleManagement/bin/SIMS_StorageInterface.dll ConsoleManagement/bin/SIMS_Task.exe ConsoleManagement/bin/SIMS_TaskAgent.exe ConsoleManagement/bin/SIMS_UserDump.exe ConsoleManagement/bin/SIMS_WBEMCollect.exe ConsoleManagement/bin/SIMS_WMICollect.exe ConsoleManagement/bin/SapphireIMS.exe ConsoleManagement/bin/SystemSettings.dll ConsoleManagement/bin/WBEMDataCollector.dll ConsoleManagement/bin/WMIDataCollector.dll ConsoleManagement/bin/snmpbulkwalk.exe ConsoleManagement/bin/snmpwalk.exe ConsoleManagement/bin/utilLib.dll ConsoleManagement/lib/AppMon.jar ConsoleManagement/lib/DBMon.jar ConsoleManagement/lib/GenPoll.jar ConsoleManagement/lib/MFC/Microsoft.VC90.ATL.manifest ConsoleManagement/lib/MFC/Microsoft.VC90.CRT.manifest ConsoleManagement/lib/MFC/Microsoft.VC90.MFC.manifest ConsoleManagement/lib/MFC/atl90.dll ConsoleManagement/lib/MFC/mfc90.dll ConsoleManagement/lib/MFC/msvcp90.dll ConsoleManagement/lib/MFC/msvcr90.dll ConsoleManagement/lib/ServMon.jar ConsoleManagement/lib/VMachineMon.jar ConsoleManagement/temp/ITAutomation ConsoleManagement/temp/UserDump WebManagement/html2img/wkhtmltoimage.exe WebManagement/standalone/deployments/SapphireIMS.war/ADAttributeSettings.jsp WebManagement/standalone/deployments/SapphireIMS.war/AD_ResetPassword.jsp WebManagement/standalone/deployments/SapphireIMS.war/AI_AddPackage.jsp WebManagement/standalone/deployments/SapphireIMS.war/AI_PackagesList.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddConfigDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddMAgentMappingRule.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddProfile.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddSchedulerProfile.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddSystemOU.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddTaskConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentBackup.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentTaskData.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentTaskHealth.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentTaskListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/AllProjectRequestSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/ApplicationAvailability.jsp WebManagement/standalone/deployments/SapphireIMS.war/ApplicationDiscovery_ResourceList.jsp WebManagement/standalone/deployments/SapphireIMS.war/AssetCustomizeView.jsp WebManagement/standalone/deployments/SapphireIMS.war/AssetPrePostActionAddEdit.jsp WebManagement/standalone/deployments/SapphireIMS.war/AssetPrePostActionListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/AssetSettingsLeftSideMenu.jsp WebManagement/standalone/deployments/SapphireIMS.war/AssetTicket_Submit.jsp WebManagement/standalone/deployments/SapphireIMS.war/Attachment.png WebManagement/standalone/deployments/SapphireIMS.war/AutoReport.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutoReport_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutoReport_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutomationSchedular.jsp WebManagement/standalone/deployments/SapphireIMS.war/BSMHostMapping.jsp WebManagement/standalone/deployments/SapphireIMS.war/BackupList.jsp WebManagement/standalone/deployments/SapphireIMS.war/BackupNotification.jsp WebManagement/standalone/deployments/SapphireIMS.war/BarGraph_Statistics.jsp WebManagement/standalone/deployments/SapphireIMS.war/BuiltInThreshold_Preview.jsp WebManagement/standalone/deployments/SapphireIMS.war/BusinessServiceChartMultiple.jsp WebManagement/standalone/deployments/SapphireIMS.war/BusinessServiceMgmt.jsp WebManagement/standalone/deployments/SapphireIMS.war/CapacityPlanning.jsp WebManagement/standalone/deployments/SapphireIMS.war/ChangePassword.jsp WebManagement/standalone/deployments/SapphireIMS.war/ChartDir_Area.jsp WebManagement/standalone/deployments/SapphireIMS.war/ChartDir_Bar.jsp WebManagement/standalone/deployments/SapphireIMS.war/ChartDir_Line.jsp WebManagement/standalone/deployments/SapphireIMS.war/Child_call_configurations.jsp WebManagement/standalone/deployments/SapphireIMS.war/ComplianceDetailedSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/ComplianceLicenseCountSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/ComplianceOUSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/CustomizeView.jsp WebManagement/standalone/deployments/SapphireIMS.war/DB_Backup_Scheduler.jsp WebManagement/standalone/deployments/SapphireIMS.war/DeviceInstances.jsp WebManagement/standalone/deployments/SapphireIMS.war/DisabledMail.png WebManagement/standalone/deployments/SapphireIMS.war/EditBackupConfig.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditPackageManager.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditRequestJSIncludes.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditRequestQuickLinks.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditTicket_ApprovalManagersInfo.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_LdapConfig.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_Request.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_Ticket.jsp WebManagement/standalone/deployments/SapphireIMS.war/Even_Sys_DataCollection.jsp WebManagement/standalone/deployments/SapphireIMS.war/ExcelImport.jsp WebManagement/standalone/deployments/SapphireIMS.war/FileSystemTrawl_list.jsp WebManagement/standalone/deployments/SapphireIMS.war/FileTrawlConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/GenericBarGraph.jsp WebManagement/standalone/deployments/SapphireIMS.war/GenericBarGraph_Multiple.jsp WebManagement/standalone/deployments/SapphireIMS.war/GenericSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/Grey.gif WebManagement/standalone/deployments/SapphireIMS.war/HelpDeskCharts.jsp WebManagement/standalone/deployments/SapphireIMS.war/HelpDeskFailure.jsp WebManagement/standalone/deployments/SapphireIMS.war/HelpDeskSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/HelpDeskSummary_Tab2.jsp WebManagement/standalone/deployments/SapphireIMS.war/HelpDesk_Tab1.jsp WebManagement/standalone/deployments/SapphireIMS.war/HelpDesk_Temp.jsp WebManagement/standalone/deployments/SapphireIMS.war/HomePage.jsp WebManagement/standalone/deployments/SapphireIMS.war/HomepageSummaryData.jsp WebManagement/standalone/deployments/SapphireIMS.war/HostsList.jsp WebManagement/standalone/deployments/SapphireIMS.war/HostsSearch.jsp WebManagement/standalone/deployments/SapphireIMS.war/HyperVManager.png WebManagement/standalone/deployments/SapphireIMS.war/ITAutomation_AuditLog.jsp WebManagement/standalone/deployments/SapphireIMS.war/ITComplianceOUSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/ITCompliancePopUp.jsp WebManagement/standalone/deployments/SapphireIMS.war/ITCompliance_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Installed_Patches.jsp WebManagement/standalone/deployments/SapphireIMS.war/InvPerfTimeInterval.jsp WebManagement/standalone/deployments/SapphireIMS.war/InventoryDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/Inventory_HardwareDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/LDAPAttributeConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/Ldap_Config.jsp WebManagement/standalone/deployments/SapphireIMS.war/Ldap_Schedular.jsp WebManagement/standalone/deployments/SapphireIMS.war/LicenseCompliance.jsp WebManagement/standalone/deployments/SapphireIMS.war/LicenseComplianceInstallCountPopup.jsp WebManagement/standalone/deployments/SapphireIMS.war/LicenseCompliancePopup.jsp WebManagement/standalone/deployments/SapphireIMS.war/LogMoniter_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/LogMonitor_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/LogicalView.jsp WebManagement/standalone/deployments/SapphireIMS.war/LogsDashboard_IFrame.jsp WebManagement/standalone/deployments/SapphireIMS.war/Logs_PieChart.jsp WebManagement/standalone/deployments/SapphireIMS.war/Logs_dashboard.jsp WebManagement/standalone/deployments/SapphireIMS.war/MAgentMappingRule.jsp WebManagement/standalone/deployments/SapphireIMS.war/ManageAlias.jsp WebManagement/standalone/deployments/SapphireIMS.war/Manage_Unmana_Host.jsp WebManagement/standalone/deployments/SapphireIMS.war/MappingRuleUnmapConfirm.jsp WebManagement/standalone/deployments/SapphireIMS.war/Modify_State_Stage2.jsp WebManagement/standalone/deployments/SapphireIMS.war/MultipleReport_Creation.jsp WebManagement/standalone/deployments/SapphireIMS.war/MultipleReport_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/NonAttachment.png WebManagement/standalone/deployments/SapphireIMS.war/NotificationConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/Notification_add.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUAddMAgentMappingRule.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUComplianceView.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUMAgentMappingRule.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUMappingRuleUnmapConfirm.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUTreeAdd.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUTreeComp.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUView.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUViewMAgentRuleAuditLog.jsp WebManagement/standalone/deployments/SapphireIMS.war/OfflineReports_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/OsLicense_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/OsLicense_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/PDF_Generic_Config.jsp WebManagement/standalone/deployments/SapphireIMS.war/PackageConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/PatchDistribution.jsp WebManagement/standalone/deployments/SapphireIMS.war/PatchInfo_IFrame.jsp WebManagement/standalone/deployments/SapphireIMS.war/PatchManagement.jsp WebManagement/standalone/deployments/SapphireIMS.war/PatchScanGroupList.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_AffectedSystems.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Deploy_Status.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Detail_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Scan_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Perf_Threshold.jsp WebManagement/standalone/deployments/SapphireIMS.war/PerformanceResourceManagement.jsp WebManagement/standalone/deployments/SapphireIMS.war/PerformanceView.jsp WebManagement/standalone/deployments/SapphireIMS.war/PerformanceViewChart.jsp WebManagement/standalone/deployments/SapphireIMS.war/PerformanceViewMeter.jsp WebManagement/standalone/deployments/SapphireIMS.war/PerformanceViewPie.jsp WebManagement/standalone/deployments/SapphireIMS.war/PerformanceViewSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/PrecannedSoftware_AddEdit.jsp WebManagement/standalone/deployments/SapphireIMS.war/PrintServiceDeskFormDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/PrioritySettings.jsp WebManagement/standalone/deployments/SapphireIMS.war/ProcessInputConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/ProfileList1.jsp WebManagement/standalone/deployments/SapphireIMS.war/PurchaseDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/PurchaseDetails_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/QuickSubmit.jsp WebManagement/standalone/deployments/SapphireIMS.war/ReceivedMail.png WebManagement/standalone/deployments/SapphireIMS.war/Remote_Mgmt_Edit_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/ReportTemplates_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_Create.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_TemplateSuccess.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_Viewer.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_Viewer_ServiceDesk.jsp WebManagement/standalone/deployments/SapphireIMS.war/RequestInfo.jsp WebManagement/standalone/deployments/SapphireIMS.war/RequestSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/RuleAdd.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDProjectSettingsLeftPanelMenu.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDProjectSettingsPrePostActionAddEdit.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDProjectSettingsUserAddEdit.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDProject_FixedFieldConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDProject_RoleConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDReminders.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDTeamConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDTeamConfigurationList.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_EmailConversationContent.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_EmailConversations.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_SearchProfiles.jsp WebManagement/standalone/deployments/SapphireIMS.war/SLAViolationInfo.jsp WebManagement/standalone/deployments/SapphireIMS.war/SLA_add.jsp WebManagement/standalone/deployments/SapphireIMS.war/SapphireVNC.jsp WebManagement/standalone/deployments/SapphireIMS.war/Scheduler.jsp WebManagement/standalone/deployments/SapphireIMS.war/SelectiveAgentUpgrade.jsp WebManagement/standalone/deployments/SapphireIMS.war/SentMail.png WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskFormDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskReportJSIncludes.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskReport_Create.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskReport_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDesk_Home.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDesk_Home_Reports.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDesk_SLAReports.jsp WebManagement/standalone/deployments/SapphireIMS.war/Servicedesk_OverallSLAReport.jsp WebManagement/standalone/deployments/SapphireIMS.war/Settings.jsp WebManagement/standalone/deployments/SapphireIMS.war/ShowComplianceOU.jsp WebManagement/standalone/deployments/SapphireIMS.war/SiteSelection.jsp WebManagement/standalone/deployments/SapphireIMS.war/SitesDashboard_PerBar.jsp WebManagement/standalone/deployments/SapphireIMS.war/SlaRules_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareLicense_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareLicense_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareMapperAdd.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareMappingRules.jsp WebManagement/standalone/deployments/SapphireIMS.war/Software_Management.jsp WebManagement/standalone/deployments/SapphireIMS.war/Software_Management_popup.jsp WebManagement/standalone/deployments/SapphireIMS.war/Software_MappingRule_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/StandaloneAgentListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/StateParameterConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/SubmitRequestJSIncludes.jsp WebManagement/standalone/deployments/SapphireIMS.war/Submit_Ticket.jsp WebManagement/standalone/deployments/SapphireIMS.war/SummaryTable.jsp WebManagement/standalone/deployments/SapphireIMS.war/SurveyAnalysis_XSL.jsp WebManagement/standalone/deployments/SapphireIMS.war/SystemTresholds_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/SystemUPTimeReport_Graph.jsp WebManagement/standalone/deployments/SapphireIMS.war/SystemUpTimeReport.jsp WebManagement/standalone/deployments/SapphireIMS.war/System_Report_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/TabProperties.jsp WebManagement/standalone/deployments/SapphireIMS.war/TaskConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/TaskConfigurationEdit.jsp WebManagement/standalone/deployments/SapphireIMS.war/TaskListPop.jsp WebManagement/standalone/deployments/SapphireIMS.war/Templates_Hosts.jsp WebManagement/standalone/deployments/SapphireIMS.war/Templates_save.jsp WebManagement/standalone/deployments/SapphireIMS.war/Threshold_add.jsp WebManagement/standalone/deployments/SapphireIMS.war/Threshold_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/Threshold_list.jsp WebManagement/standalone/deployments/SapphireIMS.war/Ticket_Success.jsp WebManagement/standalone/deployments/SapphireIMS.war/USBListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/Uni_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/UnreadMail.png WebManagement/standalone/deployments/SapphireIMS.war/UpLoad.jsp WebManagement/standalone/deployments/SapphireIMS.war/UploadAgentFile.jsp WebManagement/standalone/deployments/SapphireIMS.war/UserMgmt.jsp WebManagement/standalone/deployments/SapphireIMS.war/UserMgmt_CustomizeView.jsp WebManagement/standalone/deployments/SapphireIMS.war/VMInventoryView.jsp WebManagement/standalone/deployments/SapphireIMS.war/VMView.jsp WebManagement/standalone/deployments/SapphireIMS.war/VNCConfig.jsp WebManagement/standalone/deployments/SapphireIMS.war/VNCConfirm.jsp WebManagement/standalone/deployments/SapphireIMS.war/VNCSapphire.jsp WebManagement/standalone/deployments/SapphireIMS.war/VNCSettings.jsp WebManagement/standalone/deployments/SapphireIMS.war/ViewMAgentRuleAuditLog.jsp WebManagement/standalone/deployments/SapphireIMS.war/ViewTickets_Actions.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_All.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_Group.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_Team.jsp WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/AssetMailServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/GenericEmailNotificationSender$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/GenericEmailNotificationSender.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/MailServlet$SMTPAuthenticator.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/MailServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/UserMgmtCheck.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/Inv_Perf_SD.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchDeployStatus.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchDetailList.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchDetailOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchManagementSave.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchUtil.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownFilter.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownNodes.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownServlet1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownServlet_uni.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/EditableSelectHtml.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/HtmlContentServlet5.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/SDAdditionalParamsContentServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/ServiceDeskContentServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/Summary_Table.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/Summary_Table_Lookup.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/chartdir.lic WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/SDTeamConfiguration.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/Save_MultiApproval.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/TicketOperationsTimer.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/UpdateContextSensitiveFields.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/UploadFile.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/mapviewer/bsmview/TopoMapBackingBean.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/actions/AssetStatusChangeOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/actions/checkForAttachments.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/actions/sampleAssetStatusChangeOperationsConfig.properties WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/assetactions/AssetStatusChangeOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/assetactions/sampleAssetStatusChangeOperationsConfig.properties WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/datacollection/utils/GetData.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/inventoryandfaultreports/InventoryAndFaultParameters.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/inventoryandfaultreports/inventoryReport.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/inventoryandfaultreports/reportsDropDown.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/inventoryandfaultreports/reportsOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/performance/BusinessServiceReportDAO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/performance/PerfViewDashboardConfig.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/performance/PerformanceViewDAO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/performance/PerformanceViewMonitorDAO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/ADConfigurationRule.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/AIPackageCreation.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/AIPackageconfiguration.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/reports/AddThresholdDetail.class 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WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/SapphireVNC/SapphireVNC.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/SapphireVNC/VncServerSettings.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/sun-jaxws.xml WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/web.xml