:::Patch Name::: SAPP_4070 :::Patch Description::: 4.x Intermediate Patch (SAPP_4070) :::Patch Type::: Intermediate :::Release Date::: 20140916 :::Checksum::: 4c9edd13f9d9338cf9a05d129666d43e (MD5) :::Defect Records::: DREC01122 DREC02014 DREC02579 DREC03171 DREC03503 DREC03941 DREC04089 DREC04095 DREC04157 DREC04159 DREC04372 DREC04397 DREC04410 DREC04424 DREC04501 DREC04513 DREC04514 DREC04515 DREC04542 DREC04552 DREC04568 DREC04572 DREC04603 DREC04635 DREC04640 DREC04641 DREC04664 DREC04666 DREC04689 DREC04718 DREC04739 DREC04745 DREC04774 DREC04776 DREC04799 DREC04813 DREC04848 DREC04854 DREC04858 DREC04873 DREC04908 DREC04967 DREC04970 DREC04985 DREC04993 DREC04997 DREC04999 DREC05001 DREC05005 DREC05035 DREC05036 DREC05037 DREC05053 DREC05060 DREC05071 DREC05073 DREC05096 DREC05101 DREC05113 DREC05114 DREC05115 DREC05124 DREC05130 DREC05146 DREC05221 :::Database Records::: DREC04494#1 DREC04479#1 DREC04556 DREC04623#1 DREC02595 DREC04649 DREC04724 DREC04699#1 DREC04695#1 DREC04446#1 DREC04427#1 DREC04708 DREC04508 DREC04598#1 DREC04548#1 DREC04665 DREC04615#2 DREC04330#1 DREC04761#2 DREC04507#1 DREC04440#1 DREC04647#2 DREC04827 DREC04647#3 DREC04472#1 DREC04512 DREC04546#1 DREC04570#2 DREC04736#2 DREC04829#1 DREC04600#3 DREC04833#1 DREC04715#1 DREC04538#1 DREC04557#2 DREC04559#1 DREC04555#1 DREC04023 DREC04601#2 DREC01902#1 DREC04678#1 DREC04717#1 DREC04177#1 DREC04751#1 DREC04763#3 DREC04750#1 DREC04832#1 DREC04716 DREC04754#1 DREC04874 DREC04846 DREC04862#1 DREC04946 DREC04959 DREC04409#2 DREC04811 DREC04839#1 DREC04236#1 DREC04810 DREC04467#1 DREC04469#1 DREC05024 DREC03797#1 DREC04938#1 DREC05016#1 DREC03935 DREC05063#1 DREC05038#2 DREC04991#2 DREC05089#1 DREC04734#1 DREC04621#3 DREC04621#2 DREC04501 DREC04603#1 DREC04157 DREC04572#1 DREC04718#1 DREC04514#1 DREC04664#1 DREC04689#1 DREC04640#1 DREC04813 DREC04848 DREC04908#1 DREC04095#1 DREC02579#1 DREC03503#1 DREC03941#1 DREC04873#1 DREC04997#1 DREC04858#1 DREC05124 DREC05001#1 DREC05113#1 DREC05073 DREC04410#2 DREC05115 DREC05146 DREC05130#1 DREC04970#1 DREC04568#1 :::Patch Notes::: DREC01122: The data resync and config resync files will automatically have the schema selection in the file. This will avoid human error of selecting the wrong schema name before execution. DREC02014: Edit option provided for saved service desk records DREC02579: Support provided for new devices using snmp data collection DREC03171: In agent-less environment after patch scan or deploy the temporary files created are now cleaned DREC03503: Inventory and Performance data collection support for the device : Linux release:2.6.18-194.26.1.el5PAE machine:i686 (.1.3.6.1.4.1.9.1.1348) DREC03941: Inventory and performance data collection support for device : 24 + 2G Ethernet Switch(.1.3.6.1.4.1.29865.1.1) DREC04089: Issue in Excel user import for undefined user location and department is resolved DREC04095: Inventory and Performance data collection support for the device : Videoconferencing Device( .1.3.6.1.4.1.2684.1.1) DREC04157: Exception is handled when there is an increased number of users configured for the notification DREC04159: Old snmp walk data is now replaced with the current snmp walk data DREC04372: Issue in updating the Asset Report with the modified asset field name is resolved DREC04397: Issue in editing the Compliance Rule name is resolved DREC04410: SapphireIMS copyright details updated in the "About SapphireIMS" page DREC04424: Issue in differentiating between sub categories is resolved DREC04501: Issue with SMS feature in Web service ticket creation is resolved DREC04513: Availability data for Exchange server 2010 is now successfully collected DREC04514: Syslog collection fine tuned to manage voluminous syslog collection DREC04515: Issue in data display while navigating from MyAsset to Inventory, is resolved DREC04542: Test button option is removed in MSP installations for Pollers. For existing customers this option is no longer available. DREC04552: Service desk tickets cannot be submitted on behalf of blocked users DREC04568: Search profile enhancement in ITSM: State wise filter provided in "All Requests", "My Requests", "My Work Group" and "My Team" listing pages DREC04572: Users are now forced to change their passwords after the first login DREC04603: Copy operation of the Self extractor download link will now have correct server IP/hostname along with the port number DREC04635: Enhancements in the Survey module include : 1)Copy Survey 2)Active, Inactive Feature DREC04640: Rules can now be defined on when to send surveys DREC04641: One more property added in CMDB post action property files which will be shown as an alert when an error/exception is generated while executing post action script DREC04664: Customer Logo now features in Mail Notification templates DREC04666: Asset management "Asset Change Status" is enhanced to display the existing status for a selected item only. If multiple assets are selected for "Change Status", no status is displayed. DREC04689: Automatic Sign-Out after a specified duration is introduced DREC04718: Option is provided to enable or disable the "Inbuilt Reports" in Reports->Monitoring Reports feature DREC04739: Post action support provided for multi level approval in the ITSM module DREC04745: Option provided to update AD imported user fields from Excel user import DREC04774: Issue of display of deleted systems in the "Asset Reconciliation" page is resolved DREC04776: Dynamic Class loading and invoking the method from the class file which is given in pre-post action properties is introduced DREC04799: Option of explicitly changing the inventory data collection time from the Actions drop down in the "Inventory > Summary" screen is removed. This is because inventory data collection is now provided as part of the Inventory Scheduler profile. DREC04813: A parameter not supported for performance monitoring is now displayed as "Not Applicable" for that device DREC04848: Issue with SLA compliance in the BSM module is resolved DREC04854: Cross site scripting on Multiple Parameters in Submit Ticket and Edit Ticket operations is fixed DREC04858: The product will display the last login time as well as the current login time DREC04873: "Consider Derived Field" option introduced in service desk Forms configuration DREC04908: Option is provided to update the Impact and Urgency fields for the ticket during Alarm to Record Conversion DREC04967: User fields as well as user additional fields as filters introduced in service desk Call Summary reports DREC04970: Dashboard introduced for Trend Analysis of requests in the ITSM module DREC04985: Issue in AD authentication if the user password contains special characters like Euro (€) is resolved DREC04993: Query optimization is performed for inventory job selection DREC04997: Issue in display of voluminous data in e-mail conversations is resolved DREC04999: Issue in Search profile listing in ITSM is resolved DREC05001: Issue in display of "Zombie Nodes" listing is resolved DREC05005: Issue in loading the Patch Deploy screen is resolved DREC05035: Issue of unnecessary pop-ups during the user creation as part of Process Flow configuration is resolved DREC05036: Issue with selection of alternate profile for an automation job is resolved DREC05037: Issue in loading the list of nodes when switching between alternate profile and host filtering profile during automation tasks configuration is resolved DREC05053: User based report in survey module for each user is introduced DREC05060: Issue in saving the "Filter" data in the "Advance Setting" section of LDAP Rule configuration for operating system selected as "Unix" is resolved DREC05071: Reply and Reply All messages are now sent with "Send" time and details DREC05073: Issue in global settings update due to duplicate setting number is resolved DREC05096: Cosmetic changes made to the "Unmap Profile" button in the Linux patch management configuration screen DREC05101: Option to change the Approval Manager is introduced for a record with multi level approval state DREC05113: Email to Request command processor is introduced to set Ticket Attributes for Standard Fields like (Service, Category, Subcategory, Title, Description, Priority, Additional Fields etc.) and to send the Email in a specific format DREC05114: LDAP module is enhanced to import users from a specific OU as part of OpenLDAP DREC05115: Issue with scheduling of patch management jobs is resolved DREC05124: System availability is now calculated such that the value does not exceed 100% DREC05130: Settings > IT Automation > Agent Mapping Rule is renamed as Master Agent Mapping Rule and Organization Unit Mapping option is moved to the Asset Management module. Also, option to rename Organization Unit is provided. DREC05146: There was an issue of non display of posted automation jobs due to invalid access rights assigned to the job. This issue has been resolved. DREC05221: Database connection leak in Schedule Record/Request in ITSM module is fixed :::Patch Notes from Previous Patches::: SAPP_4069: DREC03797: Inventory and performance data collection support for device : Cisco IOS Software, C3900e Software (C3900e-UNIVERSALK9-M), Version 15.1(3)T1, RELEASE SOFTWARE (fc2) (.1.3.6.1.4.1.9.1.1145) DREC03935: Spelling mistake in Network Dashboard is corrected ("Recieve" is changed to "Receive"). DREC04236: Asset Reconciliation report is introduced to provide details of assets which are linked with inventory multiple times DREC04467: Third level of escalation is introduced in the service desk module DREC04469: Change logs are now provisioned separately for hardware and software in Alarm Unification and Reports sections DREC04493: Finetuning of "Access controls" related query for faster loading of the "All Requests" page DREC04498: Issue of Extjs select box not loading in the IE-9 browser is resolved DREC04519: "New Tap" renamed to "New Tab" in the Knowledge Base Add page of the service desk module DREC04529: Issue in sending a mail from "Escalate to Management" of the Quick Links feature in the service desk module is resolved DREC04579: License description is included in Compliance reports DREC04621: Access control feature based on OU is introduced in ITAM and IT Automation modules DREC04661: Finetuning of queries related to MyHOME page for faster loading of the page DREC04692: Issue in Search multi select box in the service desk module is resolved DREC04734: Microsoft® Windows Server® 2008 Standard is supported for Inventory and Performance Monitoring DREC04747: Advanced search profile will now display the list of columns of the service desk request for selecting the search criteria instead of default columns DREC04794: "External To mailIDs" renamed to "External To Email IDs" and "External CC mailIDs" renamed to "External Cc Email IDs" in "Send Mail" and "Email Conversations" DREC04810: "Asset Aging Report wia Warranty End Date" is renamed to "Asset Aging Report Based On Warranty End Date" DREC04837: Windows patch deploy screen shows the time for scheduling deploy jobs in 24 hour time format DREC04892: Excel option support is provided for MIS Scheduled Reports DREC04894: There was an issue with display of Compliance Baseline Rules while upgrading from an Older Patch with already configured IT Policy Compliance Rules. This issue has been resolved. DREC04897: There was an issue of incorrect update of service desk requests if multiple requests were opened in multiple tabs. This issue has been resolved. DREC04898: Appropriate format for selecting the OU is provided while creating the Agent Installer package DREC04913: Additional field values which are not listing in select box while submitting in IE browser DREC04938: Inventory and performance data collection is supported for the following devices 1. SHARP AR-5516N (.1.3.6.1.4.1.2385.3.1.70.1.1) 2. SHARP MX-2700G(.1.3.6.1.4.1.2385.3.1.32.1.2) 3. SHARP MX-M264N(.1.3.6.1.4.1.2385.3.1.91.1.2) 4.TOSHIBA e-STUDIO3520C(.1.3.6.1.4.1.1129.2.3.29.5) DREC04969: Issue in "Criteria" field loading in the "Compliance Baseline Rules" page if "Type" field has "%" character is resolved DREC04991: Issue in "Email to request" thread is resolved DREC05006: Finetuning of query for faster loading of derived fields in the ITSM module DREC05016: Cache memory is included as part "Memory Used" parameter while collecting RAM info using SSH performance data collection. DREC05024: Incorrect display of inventory collection status is resolved. Periodic inventory data collection with default profile is successfully displayed. DREC05026: Issue with display of "Expected Closure Time" in mail notifications is resolved DREC05028: Guest hosts mac id is collected as part of VMWare inventory collection. DREC05031: IP Address field is added in the list of columns available for customizing the view in the "Discovery listing" page DREC05034: The name used to create a process flow configuration was not allowed for a subsequent new configuration even after cancelling the configuration. This issue is resolved. DREC05038: Issue of automatic deletion of configured Linux patch management rules is resolved DREC05040: Incorrect spelling in the Schedule screen of the Patch Management Wizard is resolved DREC05041: Incorrect display of the Backup Tray icon resource is resolved DREC05043: Incorrect display of default bandwidth value in the IT Automation module is resloved DREC05045: Issue of junk character addition in the replication process is resolved by using the mysql dump for restoration of data in the same format in MSP setup. DREC05047: Mouse over error description is provided for un managed nodes in the Node Operations page DREC05049: Display context is maintained while toggling from "Additional OU Information" to "Organization Unit" under the "Inventory" menu -> "Organization Unit" DREC05050: The advance search for nodes in "Custom Inventory" and "Custom Forms" is enhanced by including more device categories DREC05063: Issue with CPU performance data collection for SSH devices is resolved DREC05068: Following defects are fixed in the Compliance module 1) Font in the license compliance screen is changed 2) The rule selection for the host is visible DREC05089: Following are the Enhancements required in Software Normalization: 1. In Installed Software Dashboard 4 New Charts to be introduced: "Manufacturer based Node Distribution", "Category based Node Distribution", "Type based Node Distribution" and "Product based Node Distribution" 2. On Drill Down from the above charts List of Nodes should be displayed 3. Need to rename the "Installed Software" and "Installed OS" tabs 4. Need to introduce a new tab to list all the Nodes with Installed Software Count 5. Need to add Software Normalization Parameters in "Installed Software Tab for individual Device Inventory View", "Resource View" and "Inventory Reports" 6. Need to enable all the Pre-shipped Software Normalization Rules and make them Auto Approved by default 7. Need to enable editing of all the options under "Normalization Fields" and "Advanced Settings" sections for the Pre-Shipped Rules 8. Need to introduce a configuration called "Include manually normalized software" in Software Normalization Rules 9. Need to provide a button "Manage Rules" in "Software Normalization Rules" Tab to modify the following settings of the Software Normalization Rules in bulk: Rule Status, Renormalize Software, Include Manually Normalized Software, Auto Approval for Normalization 10. Need to add "Renormalize Software" and "Include Manually Normalized Software" in the Software Normalization Rule List Grid View and Software Normalization Rule Filter 11. On Drill Down from "Installed Software" and "Installed Software Updates" charts the list of Nodes should be displayed DREC05129: User manual updation for all the enhancements covered till patch SAPP_4068. SAPP_4068: DREC01902: Issue in creating schedule records is resolved DREC03800: Global check-box for deletion of automation jobs provided DREC03997: Duplicate entries for OS and Software fields are prevented while configuring the OS and Software compliance rules DREC04023: Issue in database monitoring in MSP setup for newly created customer is resolved DREC04158: Issue in launching the agent tray icon when UAC is enabled is resolved DREC04170: Title edit option is provided in the Scheduled reports, Custom reports and MIS reports configuration pages DREC04177: Filter option provided for node selection in BSM custom Reports creation DREC04299: System threshold values are now updated based on the System ID DREC04349: There was an issue of slow software package download even if the agents and server were located in the same LAN. This issue has been resolved. DREC04377: Issue in display of Description when the mail is sent from outlook OWA is resolved DREC04409: Following devices are supported for inventory and performance monitoring 1.Rittal CMC-TC/PU2(.1.3.6.1.4.1.2606.4) 2.Linux AC-CB-01(.1.3.6.1.4.1.17163.1.1) DREC04487: Issue in export option to Excel while scheduling automation reports is resloved DREC04523: Sort option is provided in the following pages 1) Compliance details popup page - Asset Location, Asset Status, Rule name and Status Columns 2) Discovery page - Status column 3) Node Operations page - OS column DREC04538: MIS Report time period override option provided to by pass the time period that was defined in the MIS report creation DREC04555: Backup dashboards are provided based on 1) Backup Status 2) Last Backup Time 3) Organization Unit DREC04557: Engine version and DAT version introduced in Antivirus Reports DREC04559: Sign in & Sign out option will now be based on roles. Previously, Sign in and Sign out option was provided in the Home screen. DREC04601: DB backup and AD sync jobs completion status notifications are provided as per the configured notification profile DREC04622: Issue in Symantec antivirus data collection is resolved DREC04625: Access control introduced for the Calendar feature, i.e. Calendar control is now displayed based on roles DREC04626: Work group based dashboard for work group manager provided in ITSM module DREC04642: Reverse sorting option provided in the Enclosure listing page DREC04655: Search option introduced in the Email to Record listing page DREC04678: SPAM folder (and other folders of user choice) are iterated along with Inbox folder under Email to Record feature DREC04682: Issue in renaming SD fixed field 'Enclosures' is resolved DREC04684: LIFO (Last in first out) method for audit log option is introduced DREC04688: Export option to Excel provided in the Node operations page DREC04716: Issue in display of MSSQL inventory data in the Resource View page is resolved DREC04717: OU field provided in the Discovery listing page as a custom field and Scheduler Info field is also made a custom field DREC04728: Default Language option provided in the User Creation page DREC04750: There was an incorrect display of multiple To and CC mail ID's in emails received under Email Conversation feature. This issue has been resolved. DREC04751: Spam Filtering Rule Creation option introduced in Email to Record Submission feature DREC04753: Issue in replication due to redundant performance data is resolved by cleaning up the performance database DREC04754: Activate' and 'Deactivate' options introduced for Email to Ticket Conversion Rules DREC04756: Record ID and Action are now displayed in the Subject line of an email conversation reply DREC04763: Based on the selected language preference, the user database imported from AD is updated with the respective language code DREC04764: User manual updation on all the latest introduced features. DREC04768: Mismatch in display of the following logos is resolved "Report Header Logo" is taking "Report Signature Logo" Settings Tab-> About should take "Header Logo" instead of "Report Header Logo" DREC04772: The deployed Windows patch was incorrectly visible in the missing patch details screen. This issue has been resolved. DREC04773: When the Ldap rule is deleted, users associated with the domain are moved to Deleted state. This state movement occurs after deletion of the rule is confirmed by the user. DREC04775: Additional fields in ITSM module will now contain two levels of dependencies DREC04780: Host or poller parameter selection in monitoring reports is displayed in the Report Viewer DREC04792: Query optimization performed for faster loading of monitoring reports. DREC04796: Patch analytical data was not visible in reports exported as PDF format. This issue has been resolved. DREC04804: Reboot reminder after patch installation in Windows was not visible if IDS service was down in the agent. This issue has been resolved. DREC04805: Email to record conversion will now be possible only if the e-mail is submitted by active users DREC04808: There was an issue in loading the grid additional field when the grid was collapsed. This issue has been resolved. DREC04811: Issue in viewing alarms displayed in the alarms listing page is resolved DREC04818: Asset custom fields and life cycle fields drop down list matching values for any letter typed DREC04826: Incorrect message display issue after successful AD account unlock is resolved DREC04832: Page break up option is provided in MIS reports to generate the MIS PDF report in a new page DREC04839: Following enhancements are done 1. Inventory -> Discovery -> Individual Node -> Software -> Installed software is displayed ordered by Description 2. Inventory -> Installed Software -> Vendor is added in the Installed Software listing page 3. Inventory -> Installed Software -> Popup Page a) Vendor, IP Address, Installed location, System Status and Estimated Size are displayed in the popup page b) Onclick hostname -> Control is redirected to the Disovery Details page DREC04842: ITAutomation defects related to Chrome 34 support are fixed DREC04846: Incorrect change log generation issue due to multiple simultaneous inventory data collection of nodes is resolved DREC04853: Chrome 34/35 and IE 11 browser support for ITAM module introduced DREC04855: User manual updation for the enhancements covered as part of patch SAPP_4064 DREC04862: Technician Availability chart introduced in ITSM module to check the availability of technicians DREC04874: Delete operation in Device Template feature will now delete all the impacted child tables DREC04895: Issue in SD additional field multi select box resolved DREC04928: Changes in Internal Patch framework xml introduced DREC04946: Software normalization is supported for MSP installations. DREC04948: Issue in agent upgrade after downloading the agent installer is resolved DREC04958: User manual updation for all the enhancements covered till patch SAPP_4066. DREC04959: Issue in hourly summarization due to incorrect double value for decimal in the Performance module is resolved DREC05009: SapphireIMS user manual updated upto SAPP_4067 SAPP_4067: DREC04465: Following enhancements introduced for VMWare Monitoring 1) CPU count added in data center info 2) CPU count added in host info 3) CPU count added in guest info 4) RAM is shown in GB instead of MB DREC04512: Custom inventory is supported for windows 7 laptop nodes DREC04546: Support for new OS discovery and performance monitoring â?? Windows 2012 R2 DREC04558: Issue in file download of KB articles in patch management module is resolved DREC04570: Agent installation job progress in percentage is displayed DREC04599: Issue in Windows patch scan schedule configuration is resolved DREC04600: Configurable ping timeout interval in agent installation job is provided DREC04629: Issue in hardware inventory collection for agent nodes is resolved DREC04715: Software normalization based on pre-defined rules is introduced DREC04736: UltraVNC installation package version-1.1.9.6 is now shipped as a built in software package DREC04781: Issue of duplicate entries visible in Automation task status popup window is resolved DREC04784: Issue of multiple remote control icons visible in the inventory screen is resolved DREC04785: There was an issue in database backup job if SSL was enabled in SapphireIMS. This issue is resolved. DREC04800: Blank page redirection issue in Inventory ->Switch port page is handled DREC04829: Issue of zero missing patches for RHEL account in Linux patch scan is resolved DREC04833: Toner utilization parameter is introduced and the Toner description is stored as string value DREC04836: Support provided for Hyper V virtual machine discovery and inventory data collection for Windows 2012 R2 server OS DREC04859: SSH file trawl job is now processed only for the designated node and profile instead of being processed for all nodes and profiles. SAPP_4066: DREC04330: There was an issue in Linux Inventory Data Collection for Linux OS with Oracle Application Server 10g Release 2 installed. This has been resolved DREC04360: The excel report is enhanced to include backup source path and user defined path. DREC04440: Product name was displayed differently in "Installed Software" page and "Software Summary" page -> Product Key. This issue has been resolved DREC04472: DDR-2 RAM was displayed as DDR-3 in Inventory data collection page. This issue has been resolved DREC04500: Issue in second value display of auto functional esacalation rule in ITSM module is resolved DREC04507: Audit log introduced for auto functional escalation in ITSM module DREC04508: User status was displayed as "Deleted" post LDAP resync from Active Directory. This issue has been resolved. DREC04532: Issue in event log collection for agent as well as agent less machines is resolved DREC04545: SapphireIMS Agent support provided for https server DREC04548: Slot details support for Cisco Controller(.1.3.6.1.4.1.14179.1.1.4.3) & Cisco Controller( .1.3.6.1.4.1.9.1.1069) introduced DREC04578: Issue in performance data collection for 'CPU' poller in Windows devices is resolved DREC04582: Duplicate entry was created in the database for Search profile configuration in ITSM module. This issue has been resolved. DREC04598: Appropriate naming convention is now used in the "Synthetic Transaction" and "Application Monitoring" pages DREC04615: MSSQL monitoring is now supported with Windows authentication. DREC04624: Issue in database updation of SLA derived field values is resolved DREC04647: Introduced a feature to define base line for nodes. The base line feature is used in the IT Compliance rule configuration and can also be used as a node selection filter. DREC04650: Installed count mismatch in the list view and popup in "Software listing" page in Installed Software module is resolved. DREC04665: Issue in performance data summarization for floating point data is resolved DREC04727: Details of missing patches displayed in Linux patch scan module DREC04731: Software or script packages created for agentless nodes when configured for agent nodes halts the file download process at the agent. This issue has been resolved. DREC04758: There was an issue in executing Windows patch management jobs if the Time Format in SapphireIMS Server was in 24 Hours Format. This has been resolved DREC04761: Device category filter introduced in patch management screen DREC04782: Windows and Linux Patch Management configuration screens are provided in the same page and option to choose any one of them is provided by radio button DREC04827: Jobs were not scheduled due to an issue in Linux patch management scheduler. This has been resolved SAPP_4065: DREC02595: IP Address macro is introduced in Notification Templates to display alerts with Logical Group and IP Address details DREC04096: Alert mails were sent to incorrect notification profiles. This issue has been resolved. DREC04373: Issue in grid control while adding asset fields is resolved DREC04404: Incorrect label display in LDAP credential edit page is resolved DREC04427: Issue in agent software metering resolved DREC04429: To and CC mail ID option introduced for sending mails to External mail ID DREC04435: Issue with access control in Project Settings page is resolved DREC04446: Notification templates will now take Holiday and non Business Hours into consideration DREC04448: Exception in chrome 34.x on click of "On Demand" Discovery option is handled DREC04449: Blank pop up exception in Chrome 34.x on click of Settings -> Node Operations 1) "Get Inventory Data" 2) "Map Inventory Profiles" is handled DREC04464: Select All option now selects all the check boxes in chrome 34.x browser on click of Settings -> IT Automation -> Backup Configuration DREC04479: Issue in generating IT Compliance report is resolved DREC04490: Email Conversation will now display the CC and To mails DREC04494: Issue in asset details display in My Asset for pre-shipped asset is resolved DREC04497: Issue in 'CI' capture in the child ticket if the CI is not allocated for the submitted user in the parent ticket is resolved DREC04540: Activate option in SLA is now provided DREC04549: Advanced Search option is now provided in alphabetical order DREC04556: Issue in SMS alerts in BSM module is resolved. Pre-defined templates are now used to create SMS DREC04574: Auto referesh option provided in Email to Request page DREC04592: Performance fine tuning of Discovery Nodes listing and Summary pages DREC04597: Issue in asset creation while allocating assets to users is resolved DREC04611: Customize View option provided for approval manager role DREC04623: Colour coding for states introduced in ITSM DREC04649: Newly added i18N users can now log in from probe successfully DREC04668: There was an issue in manual agent installation if "Launch Process as Another Account" was selected in Agent Installer Package and if UAC was enabled. This has been resolved DREC04673: Blank page display on click of 'Update' button for an existing Email to Ticket Conversion rule is resolved DREC04680: Issue in parameter processing in IE for JBoss 7.1.1 is resolved DREC04690: Issue in updating Deploy Retry Count in Linux patch management is resolved DREC04695: Validation performed while adding Custom Data Form fields DREC04697: In Asset Import module, DEMO option is removed from the Asset Type drop down box DREC04699: Issue in Asset Import module resolved DREC04700: Issue in Delete operation in "Import Computer" listing page is resolved DREC04703: Issue in Null display in the Send Mail option of the Reports section is resolved DREC04705: The following are the list of OSD related Issues and Enhancements :- >In SapphireSetTask.vbs instead of hard coding Server IP, specify Generic name like Server IP address>SIMS_OSD.log file name "Dharma " is hardcoded. This issue is resolved>OSD_Version changed to 4064>Captured OS Image is deleted from local Machine.>Blank page redirection after configuring Deployment Schedule is resolved>in regedit SapphireIMS agent  is not displayed in Tecknodreams folder. This issue is resolved DREC04706: Display of description and options in SapphireIMS remote support service dialog box through SapphireIMS agent tray icon option converted to Portuguese DREC04707: Clear and Close key words in the Calender control is displayed in the Portuguese translation DREC04708: Spelling mistake in Global Settings key for OSD related setting key names is resolved DREC04709: Blank page display on selecting Hostname filter in Resource View page is resolved DREC04712: Linux subscription account configuration screen to support I18N DREC04724: In the Compliance dashboard, top ten software/OS is sorted on a) compliance count b) installed count DREC04730: PO file updated to include new translations :::Dependent Patches::: SAPP_4064 :::Superseding Patches::: SAPP_4065 SAPP_4066 SAPP_4067 SAPP_4068 SAPP_4069 :::Patch Files::: ConsoleManagement/AgentSelfCreater/SIMS_AgentTrigger.exe ConsoleManagement/Database/AdHocTemplate.sql ConsoleManagement/Database/AgentInstallProcess.sql ConsoleManagement/Database/AssetReconciliation.sql ConsoleManagement/Database/AutoRecord_Submission.sql ConsoleManagement/Database/Automaticsystemstagging.sql ConsoleManagement/Database/BlankTemplate.sql ConsoleManagement/Database/CategoriseSoftwares.sql ConsoleManagement/Database/ChangeLogAlert_Unified.sql ConsoleManagement/Database/ChangeManagementTemplate.sql ConsoleManagement/Database/Escalation_Info.sql ConsoleManagement/Database/ExecutableRestartOperations.sql ConsoleManagement/Database/GenPollTables.sql ConsoleManagement/Database/GetBSMRoleBasedSystems.sql ConsoleManagement/Database/GetConfigProfileID.sql ConsoleManagement/Database/GetConfigProfileIDAndPopulate_Isdt.sql ConsoleManagement/Database/GetFaultViewData.sql ConsoleManagement/Database/GetGenericNotificationViolationInfo.sql ConsoleManagement/Database/GetITRuleBasedSystemIDs.sql ConsoleManagement/Database/GetJobStatusInfo.sql ConsoleManagement/Database/GetPerfSummaryData.sql ConsoleManagement/Database/GetSystembasedschedularid.sql ConsoleManagement/Database/GetTaskConfigid.sql ConsoleManagement/Database/Get_next_day.sql ConsoleManagement/Database/Getdayforcoredatapoints.sql ConsoleManagement/Database/GetleaveStatus.sql ConsoleManagement/Database/ITCompliance.sql ConsoleManagement/Database/IncidentManagementTemplate.sql ConsoleManagement/Database/InventoryReportTemplate.sql ConsoleManagement/Database/JobPercentageCalFun.sql ConsoleManagement/Database/Load_Distribution.sql ConsoleManagement/Database/MspDashboard.sql ConsoleManagement/Database/OSCompliance.sql ConsoleManagement/Database/OURuleAuditLog_Insert_Trig.sql ConsoleManagement/Database/OURuleAuditLog_Update_Trig.sql ConsoleManagement/Database/Perf_ServiceTrig.sql ConsoleManagement/Database/Performance.sql ConsoleManagement/Database/PerformanceProcedure.sql ConsoleManagement/Database/PopulateSiteData.sql ConsoleManagement/Database/PopulateUserformpublishinfo.sql ConsoleManagement/Database/PopulateandPostGenericTask.sql ConsoleManagement/Database/ProblemManagementTemplate.sql ConsoleManagement/Database/ReportTables.sql ConsoleManagement/Database/SD_Businesshour_validation_based_date.sql ConsoleManagement/Database/SD_TrendAnalysis_Summary.sql ConsoleManagement/Database/SLAMon_Proc.sql ConsoleManagement/Database/SLA_EstimatedViolationInfo.sql ConsoleManagement/Database/SLA_Validation.sql ConsoleManagement/Database/SMS_TemplateBody.sql ConsoleManagement/Database/Sd_BusinessHour_Validation.sql ConsoleManagement/Database/ServiceDesk.sql ConsoleManagement/Database/SimplifiedIncidentManagementTemplate.sql ConsoleManagement/Database/Sla_EscalationOperations.sql ConsoleManagement/Database/SoftwareMeterSummary.sql ConsoleManagement/Database/SoftwareMeterSummaryDetail.sql ConsoleManagement/Database/SubmitAutomationJobs.sql ConsoleManagement/Database/Submit_Ticket.sql ConsoleManagement/Database/Submit_Ticket_UsingParams.sql ConsoleManagement/Database/TicketUpdateOperations.sql ConsoleManagement/Database/Upgrade_management.sql ConsoleManagement/Database/altertables.txt ConsoleManagement/Database/getuserdetails.sql ConsoleManagement/Database/ims.sql ConsoleManagement/Database/imsMultisite.sql ConsoleManagement/Database/imsServiceDeskConfig.bat ConsoleManagement/Database/imsServiceDeskData.bat ConsoleManagement/Database/pm_submitschedulejobs.sql ConsoleManagement/Database/run.bat ConsoleManagement/Database/runclient.bat ConsoleManagement/Database/runserver.bat ConsoleManagement/Database/submitschedulejobs.sql ConsoleManagement/ExternalWar/SoftwareRepository.war/CustomDataForm.png ConsoleManagement/ExternalWar/SoftwareRepository.war/CustomFormPackage.zip ConsoleManagement/ExternalWar/SoftwareRepository.war/SapphireIMSAgent-4.0-Setup.exe ConsoleManagement/ExternalWar/SoftwareRepository.war/UltraVNC_1196_x86.zip ConsoleManagement/Help/SapphireIMS.chm ConsoleManagement/ITAutomation/SapphireBackupTray.exe ConsoleManagement/SapphireIMS_Script/sapphire_cksum.txt ConsoleManagement/SapphireIMS_Script/sapphire_install.sh ConsoleManagement/SapphireIMS_Script/sapphire_scripts.tar.gz ConsoleManagement/Translations/portugues_br/SapphireBackupTray_portugues_br.dll ConsoleManagement/bin/DBI.dll ConsoleManagement/bin/GenericPoller.dll ConsoleManagement/bin/GenericPollerExt.dll ConsoleManagement/bin/GenericTask.bat ConsoleManagement/bin/InstallOSD.ps1 ConsoleManagement/bin/IntelAMT.dll ConsoleManagement/bin/NodeDiscover.dll ConsoleManagement/bin/OSD_Agent_Install.bat ConsoleManagement/bin/OSD_Agent_Upgrade.bat ConsoleManagement/bin/OsINfo.ps1 ConsoleManagement/bin/SIMSPermEvents.exe ConsoleManagement/bin/SIMS_AssetImport.exe ConsoleManagement/bin/SIMS_BSMPoller.exe ConsoleManagement/bin/SIMS_CSAppMon.exe ConsoleManagement/bin/SIMS_ConfResync.exe ConsoleManagement/bin/SIMS_GenericApps.exe ConsoleManagement/bin/SIMS_JobHandler.exe ConsoleManagement/bin/SIMS_LANDISCOVERY.exe ConsoleManagement/bin/SIMS_LDAPAuth.dll ConsoleManagement/bin/SIMS_LDAPClient.exe ConsoleManagement/bin/SIMS_LDAPUserManagement.exe ConsoleManagement/bin/SIMS_LogMon.exe ConsoleManagement/bin/SIMS_LoginTest.exe ConsoleManagement/bin/SIMS_NodeScanner.exe ConsoleManagement/bin/SIMS_OSD.exe ConsoleManagement/bin/SIMS_OSD.exe.config ConsoleManagement/bin/SIMS_PatchMonLib.dll ConsoleManagement/bin/SIMS_PollerManager.exe ConsoleManagement/bin/SIMS_ProbeScheduler.exe ConsoleManagement/bin/SIMS_RemoteLog.exe ConsoleManagement/bin/SIMS_ReplDiag.exe ConsoleManagement/bin/SIMS_Resync.exe ConsoleManagement/bin/SIMS_SNMP.exe ConsoleManagement/bin/SIMS_SNMPInterface.dll ConsoleManagement/bin/SIMS_SSHCommandParser.dll ConsoleManagement/bin/SIMS_SSHDataCollector.exe ConsoleManagement/bin/SIMS_SSHInterface.dll ConsoleManagement/bin/SIMS_SW.bat ConsoleManagement/bin/SIMS_ServMonLib.dll ConsoleManagement/bin/SIMS_ServiceMon.exe ConsoleManagement/bin/SIMS_ServiceStatusEmail.exe ConsoleManagement/bin/SIMS_SiteReg.exe ConsoleManagement/bin/SIMS_StorageCollector.exe ConsoleManagement/bin/SIMS_StorageInterface.dll ConsoleManagement/bin/SIMS_Task.exe ConsoleManagement/bin/SIMS_TaskAgent.exe ConsoleManagement/bin/SIMS_UserDump.exe ConsoleManagement/bin/SIMS_WBEMCollect.exe ConsoleManagement/bin/SIMS_WMICollect.exe ConsoleManagement/bin/SappWUADeploy.exe ConsoleManagement/bin/SapphireIMS.exe ConsoleManagement/bin/SapphireSetTask.vbs ConsoleManagement/bin/SystemSettings.dll ConsoleManagement/bin/WBEMDataCollector.dll ConsoleManagement/bin/WMIDataCollector.dll ConsoleManagement/bin/snmpwalk.exe ConsoleManagement/bin/utilLib.dll ConsoleManagement/lib/DBMon.jar ConsoleManagement/lib/VMachineMon.jar WebManagement/modules/org/jboss/as/web/main/jbossweb-7.0.13.Final.jar WebManagement/modules/org/jboss/as/web/main/jbossweb-7.0.13.Final.jar.index WebManagement/modules/org/jboss/as/web/main/jbossweb-7.0.17.Final.jar WebManagement/modules/org/jboss/as/web/main/module.xml WebManagement/modules/tkd/sapphireims/main/encoder-1.1.1.jar WebManagement/modules/tkd/sapphireims/main/module.xml WebManagement/standalone/deployments/SapphireIMS.war/3com_small.png WebManagement/standalone/deployments/SapphireIMS.war/ADConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/ADConfigurationList.jsp WebManagement/standalone/deployments/SapphireIMS.war/AD_ResetPassword.jsp WebManagement/standalone/deployments/SapphireIMS.war/AI_AddPackage.jsp WebManagement/standalone/deployments/SapphireIMS.war/AI_PackagesList.jsp WebManagement/standalone/deployments/SapphireIMS.war/About.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddConfigDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddMAgentMappingRule.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddProfile.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddProfileJs.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddSchedulerProfile.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddSystemOU.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddTaskConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/Add_OrganizationPolicy.jsp WebManagement/standalone/deployments/SapphireIMS.war/AdditionalOU.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentBackup.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentTaskHealth.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentTaskListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/AllProjectRequestSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/Application_Discovery_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Approve.png WebManagement/standalone/deployments/SapphireIMS.war/AssetCustomizeView.jsp WebManagement/standalone/deployments/SapphireIMS.war/AssetManageModify.jsp WebManagement/standalone/deployments/SapphireIMS.war/AssetReconList.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutoRefreshInterval.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutoReport_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutoReport_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutoTicketCreate_Listing.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutoTicketGenerateAdd.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutoTicketGeneration_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutoTicketGeneration_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutomationConfiguredList.jsp WebManagement/standalone/deployments/SapphireIMS.war/AutomationListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/BackupList.jsp WebManagement/standalone/deployments/SapphireIMS.war/BackupNotification.jsp WebManagement/standalone/deployments/SapphireIMS.war/BackupPopUp.jsp WebManagement/standalone/deployments/SapphireIMS.war/BusinessHoursProfiles.jsp WebManagement/standalone/deployments/SapphireIMS.war/BusinessHoursProfilesList.jsp WebManagement/standalone/deployments/SapphireIMS.war/CalendarControlJs.jsp WebManagement/standalone/deployments/SapphireIMS.war/CalendarView.jsp WebManagement/standalone/deployments/SapphireIMS.war/ChangePassword.jsp WebManagement/standalone/deployments/SapphireIMS.war/Child_call_configurations.jsp WebManagement/standalone/deployments/SapphireIMS.war/ComplianceDetailedSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/ComplianceLicenseCountSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/ComplianceOUSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/ConfigMon.jsp WebManagement/standalone/deployments/SapphireIMS.war/Control_Flow_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/CustomDataForm.png WebManagement/standalone/deployments/SapphireIMS.war/CustomSoftwareList.jsp WebManagement/standalone/deployments/SapphireIMS.war/DB_Backup_Scheduler.jsp WebManagement/standalone/deployments/SapphireIMS.war/DiscoveryStatus.jsp WebManagement/standalone/deployments/SapphireIMS.war/Discovery_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditBackupConfig.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditOrganizationPolicy.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditPackageManager.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditRequestJSIncludes.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditRequestQuickLinks.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditTicket_ApprovalManagersInfo.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_Enclosure.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_LdapConfig.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_Request.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_SavedRecord.jsp WebManagement/standalone/deployments/SapphireIMS.war/Edit_Ticket.jsp WebManagement/standalone/deployments/SapphireIMS.war/Email_Requests.jsp WebManagement/standalone/deployments/SapphireIMS.war/Even_Sys_DataCollection.jsp WebManagement/standalone/deployments/SapphireIMS.war/ExcelImport.jsp WebManagement/standalone/deployments/SapphireIMS.war/FileSystemTrawl_list.jsp WebManagement/standalone/deployments/SapphireIMS.war/FileTrawlConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/FormPublishInfoAdd.jsp WebManagement/standalone/deployments/SapphireIMS.war/GenericBarGraph.jsp WebManagement/standalone/deployments/SapphireIMS.war/GenericSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/Get_ServiceDeskReport.jsp WebManagement/standalone/deployments/SapphireIMS.war/HolidayProfile.jsp WebManagement/standalone/deployments/SapphireIMS.war/HolidayProfileList.jsp WebManagement/standalone/deployments/SapphireIMS.war/HomepageSummaryData.jsp WebManagement/standalone/deployments/SapphireIMS.war/HostsSearch.jsp WebManagement/standalone/deployments/SapphireIMS.war/ITBaselineRuleConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/ITBaselineRulesList.jsp WebManagement/standalone/deployments/SapphireIMS.war/ITComplianceMgmt.jsp WebManagement/standalone/deployments/SapphireIMS.war/ITComplianceOUSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/ITCompliancePopUp.jsp WebManagement/standalone/deployments/SapphireIMS.war/InstalledSoftwareNodes.jsp WebManagement/standalone/deployments/SapphireIMS.war/Installed_Patches.jsp WebManagement/standalone/deployments/SapphireIMS.war/Inv_Individual_Schedule.jsp WebManagement/standalone/deployments/SapphireIMS.war/InventoryDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/InventorySchedulePopup.jsp WebManagement/standalone/deployments/SapphireIMS.war/InventoryScheduler_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/InventoryScheduler_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/InventoryViewList.jsp WebManagement/standalone/deployments/SapphireIMS.war/Inventory_HardwareDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/JSONObjectReports.jsp WebManagement/standalone/deployments/SapphireIMS.war/KnowledgeBaseCategoryUpdate.jsp WebManagement/standalone/deployments/SapphireIMS.war/LdapListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/Ldap_Config.jsp WebManagement/standalone/deployments/SapphireIMS.war/LicenseCompliance.jsp WebManagement/standalone/deployments/SapphireIMS.war/LicenseComplianceInstallCountPopup.jsp WebManagement/standalone/deployments/SapphireIMS.war/LicenseCompliancePopup.jsp WebManagement/standalone/deployments/SapphireIMS.war/LinuxPatchGroupmgmt.jsp WebManagement/standalone/deployments/SapphireIMS.war/LinuxPatchManagement.jsp WebManagement/standalone/deployments/SapphireIMS.war/LinuxPatchManagementList.jsp WebManagement/standalone/deployments/SapphireIMS.war/LinuxPatchManagementScript.jsp WebManagement/standalone/deployments/SapphireIMS.war/LinuxPatchScanGroupList.jsp WebManagement/standalone/deployments/SapphireIMS.war/LinuxPatchSettings.jsp WebManagement/standalone/deployments/SapphireIMS.war/Linux_Patch_Affected_Systems.jsp WebManagement/standalone/deployments/SapphireIMS.war/Linux_Patch_Deploy_Status.jsp WebManagement/standalone/deployments/SapphireIMS.war/Linux_Patch_Detail_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Linux_Patch_Scan_MissingPatches.jsp WebManagement/standalone/deployments/SapphireIMS.war/Linux_Patch_scan_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/List_view.jsp WebManagement/standalone/deployments/SapphireIMS.war/Locations.jsp WebManagement/standalone/deployments/SapphireIMS.war/LogsDashboard_IFrame.jsp WebManagement/standalone/deployments/SapphireIMS.war/Logs_PieChart.jsp WebManagement/standalone/deployments/SapphireIMS.war/Logs_dashboard.jsp WebManagement/standalone/deployments/SapphireIMS.war/MAgentMappingRule.jsp WebManagement/standalone/deployments/SapphireIMS.war/Macro_Definition.jsp WebManagement/standalone/deployments/SapphireIMS.war/MailServerConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/MailServerConfiguration_list.jsp WebManagement/standalone/deployments/SapphireIMS.war/ManageAssetAdditionParam_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/ManageAssetAdditionParam_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/Manage_Unmana_Host.jsp WebManagement/standalone/deployments/SapphireIMS.war/MapSubscriptionPopup.jsp WebManagement/standalone/deployments/SapphireIMS.war/Modify_State.jsp WebManagement/standalone/deployments/SapphireIMS.war/Modify_State_Stage2.jsp WebManagement/standalone/deployments/SapphireIMS.war/MultipleReport_Creation.jsp WebManagement/standalone/deployments/SapphireIMS.war/MultipleReport_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/MyAssets.jsp WebManagement/standalone/deployments/SapphireIMS.war/NotificationConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/OSD_AddTaskSequence.jsp WebManagement/standalone/deployments/SapphireIMS.war/OSD_TaskSequence.jsp WebManagement/standalone/deployments/SapphireIMS.war/OSD_UnknownComputers.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUAddMAgentMappingRule.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUMAgentMappingRule.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUView.jsp WebManagement/standalone/deployments/SapphireIMS.war/OUViewMAgentRuleAuditLog.jsp WebManagement/standalone/deployments/SapphireIMS.war/OrganizationPolicyList.jsp WebManagement/standalone/deployments/SapphireIMS.war/OsLicense_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/Os_Mapping_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/PackageConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/PackageManagerList.jsp WebManagement/standalone/deployments/SapphireIMS.war/PatchGroupMgmt.jsp WebManagement/standalone/deployments/SapphireIMS.war/PatchManagement.jsp WebManagement/standalone/deployments/SapphireIMS.war/PatchManagementList.jsp WebManagement/standalone/deployments/SapphireIMS.war/PatchManagementScript.jsp WebManagement/standalone/deployments/SapphireIMS.war/PatchScanGroupList.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_AffectedSystems.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Deploy_Status.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Detail_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Detail_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Sacn_Detail.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Scan_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Perf_Threshold.jsp WebManagement/standalone/deployments/SapphireIMS.war/PerformanceView.jsp WebManagement/standalone/deployments/SapphireIMS.war/PlannedMaintainence.jsp WebManagement/standalone/deployments/SapphireIMS.war/PowerPackage.jsp WebManagement/standalone/deployments/SapphireIMS.war/PrioritySettings.jsp WebManagement/standalone/deployments/SapphireIMS.war/ProcessFlowStatus.jsp WebManagement/standalone/deployments/SapphireIMS.war/ProcessStatusInfo.jsp WebManagement/standalone/deployments/SapphireIMS.war/ProfileList1.jsp WebManagement/standalone/deployments/SapphireIMS.war/PurchaseDetail_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/PurchaseDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/PurchaseDetails_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/QuestionsMaster.jsp WebManagement/standalone/deployments/SapphireIMS.war/Remote_Mgmt_Edit_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/ReportTemplates_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_Create.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_Viewer.jsp WebManagement/standalone/deployments/SapphireIMS.war/Report_Viewer_ServiceDesk.jsp WebManagement/standalone/deployments/SapphireIMS.war/RequestInfo.jsp WebManagement/standalone/deployments/SapphireIMS.war/RequestSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/ResourceViewList.jsp WebManagement/standalone/deployments/SapphireIMS.war/RmtMgmtFunctionsJs.jsp WebManagement/standalone/deployments/SapphireIMS.war/RuleAdd.jsp WebManagement/standalone/deployments/SapphireIMS.war/RuleList.jsp WebManagement/standalone/deployments/SapphireIMS.war/RuleUpdate.jsp WebManagement/standalone/deployments/SapphireIMS.war/RunAutoApprovedRules.png WebManagement/standalone/deployments/SapphireIMS.war/RunCmd.jsp WebManagement/standalone/deployments/SapphireIMS.war/RunCmd1.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDFuncationalEscalationAddEdit.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDMailNotificationHistory.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDProjectSettingsSubCategoryListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/SDProject_RoleConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_EmailConversationContent.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_EmailConversations.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_NotificatificationTemplates.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_NotificationRules.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_SearchProfiles.jsp WebManagement/standalone/deployments/SapphireIMS.war/SLA.jsp WebManagement/standalone/deployments/SapphireIMS.war/SLA_History.jsp WebManagement/standalone/deployments/SapphireIMS.war/SLA_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/SLA_list.jsp WebManagement/standalone/deployments/SapphireIMS.war/SapphireStdJs.jsp WebManagement/standalone/deployments/SapphireIMS.war/Scheduler.jsp WebManagement/standalone/deployments/SapphireIMS.war/SelectiveAgentUpgrade.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskForm_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskForm_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskReportJSIncludes.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskReport_Create.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskReport_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDeskTemplate.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDesk_Home.jsp WebManagement/standalone/deployments/SapphireIMS.war/ServiceDesk_Home_Reports.jsp WebManagement/standalone/deployments/SapphireIMS.war/Settings.jsp WebManagement/standalone/deployments/SapphireIMS.war/ShowComplianceOU.jsp WebManagement/standalone/deployments/SapphireIMS.war/SignOut.jsp WebManagement/standalone/deployments/SapphireIMS.war/SiteSelection.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareLicense_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareLicense_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareMapperAdd.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareMappingRules.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareMeterList.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareMeterReader.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareMeteringFunctions.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareMeteringRuleList.jsp WebManagement/standalone/deployments/SapphireIMS.war/Software_Management.jsp WebManagement/standalone/deployments/SapphireIMS.war/Software_Management_popup.jsp WebManagement/standalone/deployments/SapphireIMS.war/Software_MappingRule_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/Software_Mapping_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/StateMaster.jsp WebManagement/standalone/deployments/SapphireIMS.war/Submit_Ticket.jsp WebManagement/standalone/deployments/SapphireIMS.war/SurveyCopy.jsp WebManagement/standalone/deployments/SapphireIMS.war/SurveyList.jsp WebManagement/standalone/deployments/SapphireIMS.war/SurveyScheduleAdd.jsp WebManagement/standalone/deployments/SapphireIMS.war/SwitchDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/SwitchDetails_Summary.jsp WebManagement/standalone/deployments/SapphireIMS.war/SwitchView.jsp WebManagement/standalone/deployments/SapphireIMS.war/System_DiagnosesInfo.jsp WebManagement/standalone/deployments/SapphireIMS.war/System_Report_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/TaskConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/TaskConfigurationEdit.jsp WebManagement/standalone/deployments/SapphireIMS.war/TaskListPop.jsp WebManagement/standalone/deployments/SapphireIMS.war/Templates_Hosts.jsp WebManagement/standalone/deployments/SapphireIMS.war/Threshold_add.jsp WebManagement/standalone/deployments/SapphireIMS.war/Threshold_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/Topology_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/USBListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/Uni_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/UploadZipData.jsp WebManagement/standalone/deployments/SapphireIMS.war/UserInfo.jsp WebManagement/standalone/deployments/SapphireIMS.war/UserMgmt.jsp WebManagement/standalone/deployments/SapphireIMS.war/UserMgmt_Add.jsp WebManagement/standalone/deployments/SapphireIMS.war/UserMgmt_Edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/Usermgmt_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/VMInventoryView.jsp WebManagement/standalone/deployments/SapphireIMS.war/VMView.jsp WebManagement/standalone/deployments/SapphireIMS.war/ViewMAgentRuleAuditLog.jsp WebManagement/standalone/deployments/SapphireIMS.war/ViewOSListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/ViewSoftwareListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/ViewSoftwareMeterListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/ViewTickets_Actions.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_All.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_Group.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_Team.jsp WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/MailServlet$SMTPAuthenticator.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/MailServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/UserMgmtCheck.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/LinuxPatchManagementSave.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/LinuxSettingsList.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchDeployStatus.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchDetailList.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchDetailOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchScanList.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropDownServlet_ResourceView.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownFilter.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownNodes.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownServlet1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/DropdownServlet_uni.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/EditableSelectHtml.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/HtmlContentHostsServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/HtmlContentInsServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/HtmlContentResServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/HtmlContentServlet1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/HtmlContentServlet5.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/HtmlContentServlet_uni.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/SDAdditionalParamsContentServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/ServiceDeskCustomReport_Instances.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/TaskDropDownProcessFlow.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/TaskDropdown.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/app/i18n/Messages_en_gb.properties WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/app/i18n/Messages_pt_br.properties WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/emailtorequest/EMailToTicket.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/emailtorequest/ServiceDeskMailServerData.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/SDFunctionaEscalationOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/servicedesk/TicketOperationsTimer$1.class 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