:::Patch Name::: SAPP_5004-2 :::Patch Description::: 5.x Point Patch (SAPP_5004-2) :::Patch Type::: Point :::Release Date::: 20201125 :::Checksum::: 97f9929d25101786535b66a50015381b (MD5) :::Defect Records::: DREC15143 DREC14257 DREC14397 DREC14465 DREC14484 DREC15686 DREC15674 DREC15668 DREC14838 DREC14385 DREC15946 DREC16025 DREC16046 DREC16063 DREC16074 DREC16087 DREC16161 DREC16187 DREC16191 DREC16198 DREC16200 DREC16210 DREC16243 DREC16249 DREC16288 DREC15970 DREC15932 DREC16105 DREC16330 DREC16159 DREC16340 DREC16126 DREC16398 DREC16404 DREC16411 DREC16424 DREC16425 DREC16509 DREC16514 DREC15861 DREC16173 DREC16065 DREC16560 DREC16605 DREC16620 DREC16632 DREC15656 DREC16531 DREC15835 DREC15971 DREC16639 :::Database Records::: DREC12670#1 DREC12670#1 DREC16370 DREC16370 DREC15845 DREC15845 DREC16123#1 DREC16123#1 DREC16096#6 DREC16096#6 DREC16093#1 DREC16093#1 DREC16110 DREC16110 DREC16193#1 DREC16193#1 DREC16096#1 DREC16096#1 DREC16385 DREC16385 DREC16275 DREC16275 DREC15843#1 DREC15843#1 DREC15740 DREC15740 DREC15340 DREC15340 DREC16123 DREC16123 DREC16403 DREC16403 DREC15183 DREC15183 DREC15759 DREC15759 DREC16017 DREC16017 DREC15822 DREC15822 DREC14968#1 DREC14968#1 DREC16096#5 DREC16096#5 DREC16404 DREC16404 DREC16159 DREC16159 DREC16330 DREC16330 DREC15971 DREC15971 DREC15143#1 DREC15143#1 DREC15668 DREC15668 DREC16126 DREC16126 DREC16639 DREC16639 :::Patch Notes::: DREC15143: Various issues related to Windows Patch Management feature is handled. DREC14257: When searching some inputs from additional field drop down, there is some delay in getting the data and meanwhile the loading status will be displaying message as "Searching for data". DREC14397: If file name contains special characters, file download was not happening. DREC14465: Users were not able to download files that were having certain special characters. This issue has been handled. DREC14484: Service listing for child record is picking default service even though the service is not activated for child records (Enabled default service for parent and disabled default service for child ticket, but child ticket is auto populating default service set for parent) DREC15686: Under Settings > Package and Policy Management > Script/Software, when we try to upload the script which is already available, it will ask whether to override existing one. This option was not working. It is handled properly. DREC15674: When a HTTP/HTTPS URL is configured for synthetic transaction monitoring, it is showing availability as up even if the HTTP/HTTPS server is returning 404 error code. This scenario is handled to consider only positive response from server as successful availability. DREC15668: During CMDB asset import, there is a possibility that more than one asset can be mapped to single system until asset reconciliation happens. During this scenario, when user search for node under Inventory > Discovery based on allocated user, the page is going blank, This scenario is handled. DREC14838: Application performance data is not getting collected. This is due to bug where the process is failing to get SapphireIMS installed path from registry. It is handled properly. DREC14385: In the existing framework, email-command based field update was supported only for new incoming emails. The same has been extended to support updating of fields through email-command on state change. DREC15946: After posting Script Execution job for SSH machines by selecting Domain filter, if we edit the job and save it, job is not working. This scenario is handled. DREC16025: An issue in updating of ticket in Old UI when single or double quote has been entered in the fixed field-Defect Description and additional field - text area has been handled. DREC16046: Issue in validation of HTML multi select box in Old UI has been handled DREC16063: An issue in the auto-selection of single value Derived Field 1 and 2 has been fixed. DREC16074: For user having inventory access, node operations tab is not editable. This scenario is handled. DREC16087: An issue in saving the selected additional field checkbox value has been handled. DREC16161: Windows agents which are in SAPP_5002-3 patch level, crashes continuously due to patch deployment job, and not getting upgraded to latest patch version. This scenario is handled DREC16187: LDAP user import is failing, when the host name of the Active Directory server is changed. This scenario is handled. DREC16191: Issues in changing the approval manager in New UI ticket edit page has been fixed. DREC16198: Issue in populating roles and approval manager list when the option to set the number of approval is overridden during state transition has been fixed. DREC16200: An issue in asset import for asset type with "hyphen" ( - ) in the name has been fixed DREC16210: An issue in saving/updating DMN configuration because of presence of single quotes has been fixed. DREC16243: Performance scheduling is getting skipped some times in customer setup. It is due to the timer design in scheduling module. The timer is redesigned to schedule jobs without getting skip. DREC16249: An issue in clearing SLA stored procedure entries from DB table has been addressed. DREC16288: Various issues with respect to Inventory User role is handled. DREC15970: In MSP setup when customer name and customer alias name fields are configured with different values, the script execution job and software installation job is getting stuck. This issue is handled. DREC15932: Issue in validation of individual grid mandatory columns in Mobile App has been handled. DREC16105: An issue in displaying the configured query value during ticket submission has been handled. DREC16330: Extended Inventory collection issue is resolved DREC16159: Discovery profile issue is resolved DREC16340: When exporting or scheduling monitoring reports with graphical data, then the result file is generating with blank data. This scenario is handled. DREC16126: In order to store data of larger size, the datatype of quick template table additional field value column and SD additional field archive table have been increased. DREC16398: In rare scenario, automation jobs are getting posted with missing parameters. In this scenario the job processing executable is getting crashed and halting other server management jobs. This scenario is handled. DREC16404: Due to server side processing delay, system Ping update for agent is failing and causing all agents to show down. This scenario is handled. DREC16411: Windows patch scan in MSP virtual probe was failing. This scenario is handled. DREC16424: When accessing/scheduling BSM graphical reports, the report loading was taking time. It is optimized to load faster. DREC16425: BSM map view page was taking time to load when multiple map views are configured. It is optimized to load faster. DREC16509: An issue in delivering email notifications on workgroup update has been addressed. DREC16514: An issue in attachment downloading from New UI ticket history has been handled. DREC15861: When an application credential profile is configured, there is a provision to test the credential using a sample IP. This test functionality was always getting failed with connection error. This issue is handled. DREC16173: A DB connection leakage issue in HRMS feature causing the portal to becoming unresponsive post start of service has been fixed and the tenant name constructor is handled for manual HRMS call DREC16065: An issue in the displaying of Submitter info section for Change Management project in Mobile App has been handled. DREC16560: In Linux machines, RAM data collection is failing when RAM description is empty. This scenario is handled. DREC16605: Master agent mapping issue when selected Organization Unit option is failing to work. This scenario is handled. DREC16620: Mobile App forgot password and unlock account VAPT issue resolved DREC16632: Multiple issues in the New UI import record feature has been fixed. DREC15656: An issue in state change when the same ticket is modified by more than 1 technician has been handled. DREC16531: SAPP_5004 VAPT issues are resolved DREC15835: An issue in email conversation for exchange protocol configuration has been handled. DREC15971: In automation jobs process-flow jobs impacted due to exception in underlying DB procedure now this issue resolved. DREC16639: SLA -prenotification related bug fix. :::Patch Notes from Previous Patches::: SAPP_5004-1: DREC12670: In Linux agent and agent-less machines, lshw utility is used to capture hardware related information. Some cases the lshw utility shipped by sapphire is not compatible in end machine. This issue is handled. DREC15183: Incorrect change log generation when the software got upgraded to newer version, This issue is resolved. DREC15498: Windows patch scan job posted on demand is failing when slave agent is having a partial file. This scenario is handled properly. DREC15822: Inventory schedule for hourly, weekly and daily were having scheduling issue, due to this not all nodes inventory was getting collected when configured in this way. This issue has been resolved. DREC15823: Duplicate SMS are getting sent when SMS content contains double quote symbol. This scenario is handled. DREC15909: When configuring discovery wizard, if wizard name contains any Unicode character, then it is not getting stored properly. This is handled. DREC16002: Authenticate by default option not working in SAML/Oauth2 issue resolved DREC15998: a. Issue in loading enclosure template content and capturing state change comment has been fixed b. Issue in expanding state change history c. Authenticate by default issue for Azure AD has been handled DREC16036: An issue in displaying date and time additional field in a grid field has been fixed. DREC16038: An issue in sending of email notification when more than 1 option is selected under specific user in the email notification rules has been handled. DREC15949: Under Inventory > Discovery > Hardware > System Details page, data was not appearing for some systems due to multiple entry found during data collection. This issue is handled. DREC16017: For Active alert, if there is threshold configuration change then data collection may get failed. this issue is resolved. DREC16096: SAPP_5004 Patch issues DREC16110: After SAPP_5003, users will inventory access and not having setting page access, are not able to login. This scenario is handled. DREC16123: Agent configuration changes such as update of 'Agent Configuration' profile, 'Master Agent' mapping are getting distributed to all agents instead of specific intended agent where the change is made. This is causing performance impact in highly loaded setup. This is corrected to optimally distribute the configuration to agents. DREC16015: Category issue is resolved DREC15973: Multiple defects resolved DREC15618: Search Ticket issues are resolved DREC15701: Issues in the regression testing of monitoring report are handled. DREC15690: Proper redirection was not happening when user access Performance->NetFlow option. This issue is resolved. DREC16193: Small and medium size widget configuration is introduced DREC15660: Search with limit condition is handled DREC14968: Attachment Comment box, Asset Creation and Custom field Issues are handled DREC16093: Duplicate values entry in sd_servicereq_additionalparam table on state change. DREC16274: There was no support to launch an event on approving a ticket from New UI. This has been provided. DREC16151: Multiple issues in NewUI resolved DREC16135: multiple issues are fixed DREC15337: The defects found in the regression testing of sFlow are fixed DREC16297: An issue in displaying the contents in the email notification has been handled. DREC16275: Unique constraint condition is handled DREC16307: Flickering of ticket listing screen in New-UI due to multiple default search profiles has been fixed. DREC16062: An issue in listing of tickets after a new state is added has been fixed. DREC15960: Whenever an active directory user tries to login with wrong password, the LDAP admin credential is getting locked. There is a functionality to check whether to lock end user during wrong password attempt, during this LDAP admin credential is used wrongly which makes LDAP admin to get locked. This defect is fixed. DREC16339: While downloading federation metadata xml in IDP provider configuration blank page issue resolved DREC16370: Default printer job is scheduled in MSP Server instead of MSP Probe. This discrepancy is corrected. DREC16382: ITAM access permission issue resolved DREC16304: Multiple issues are fixed DREC16385: Agent image issue in the performance enterprise desktop list view is resolved. DREC16148: Multiple issues are fixed DREC16403: Duplicate entries are appearing while configuring Manage Maps using storage pollers. This issue is resolved. DREC15896: Issues found in the regressive testing are resolve. DREC15843: The redirection for logs are not proper from MSP server to Probe. This issue is resolved. DREC15340: Duplicate primary key issue is resolved which is identified during the regression testing. DREC16113: In MSP setup with virtual probe, sometimes agent discovery is getting failed when multiple customer are available in the setup. This scenario is handled. DREC15346: When Linux machine which is running on laptop is discovered through agent based discovery, in server side, it is reflecting as device category Desktop. It is handled properly. DREC16081: Under Inventory > Discovery > Specific node > Actions button, there is a Login test option, for agent-less devices. It is getting failed due to improper parameter passed for test. It is handled properly. DREC16242: During Active Directory user sync, existing mapped user role is getting overwritten as User. This scenario is handled in below way. 1. If no role is selected in Active Directory configuration, then precedence will be given to manually mapped role. 2. If any role is selected in Active Directory configuration, then precedence will be given to Active Directory configuration, and after sync, manually mapped role will get overwritten. DREC15461: Software Installation, Script Execution and Patch Management jobs are not progressing for agents when there is a problem in download. These jobs are not progressing even after download problem is rectified. This scenario is handled properly. DREC16475: Path too long issue while installing the Log Analyser plugin version 1.4 is handled. DREC16476: Empty query execution was leading to exception while updating the SapphireIMS health status. This condition is handled. DREC15603: Issue with inventory and performance collection for agent is handled. DREC16313: RAM data collection is failing in some Linux systems which is having single slot/bank. This scenario is handled. DREC15845: Below issues are handled: 1) When more than 200+ organization units are configured in setup, the mapping rule is not getting processed. 2) When an Organization Unit mapping rule is configured with rule length beyond 2000, the mapping rule is failing to process it. DREC15740: Under home dashboard, we have a dashboard named 'Discovery status based distribution', it shows a bar named Total Nodes. On click of it, it will redirect to Node Operations page but in that page there is no option to show all nodes. It is leading to count mismatch. Hence removing the total nodes option in this dashboard. DREC15759: Software compliance feature had issues when same product is configured in multiple license record. Those issues are fixed. DREC16357: An issue in displaying the child records and linked tickets under Old UI relationship tab has been handled. DREC16260: An issue in launching custom java script in New UI has been fixed. DREC16175: SMTP exchange server issue resolved :::Dependent Patches::: SAPP_5004 :::Superseding Patches::: SAPP_5004-1 :::Patch Files::: ConsoleManagement/AppData/InstallScript.sh ConsoleManagement/Database/CalculateInstalledApps.sql ConsoleManagement/Database/GetGenericNotificationUserDetails.sql ConsoleManagement/Database/Load_Distribution.sql ConsoleManagement/Database/OUandMasterAgentMapper.sql ConsoleManagement/Database/Perf_ServiceTrig.sql ConsoleManagement/Database/Performance.sql ConsoleManagement/Database/PopulateSiteData.sql ConsoleManagement/Database/Postpatchinternaldeployjob.sql ConsoleManagement/Database/ReportTables.sql ConsoleManagement/Database/ServiceDesk.sql ConsoleManagement/Database/Sims_MultisiteServer.sql ConsoleManagement/Database/SubmitAutomationJobs.sql ConsoleManagement/Database/Submitpatchdeployjobs.sql ConsoleManagement/Database/compliance_license_reconciliation.sql ConsoleManagement/Database/compliance_update_systemmapper.sql ConsoleManagement/Database/ims.sql ConsoleManagement/Database/imsMultisite.sql ConsoleManagement/Database/submitschedulejobs.sql ConsoleManagement/ExternalWar/SoftwareRepository.war/SapphireIMSAgent-5.0-Setup.exe ConsoleManagement/ExternalWar/SoftwareRepository.war/SapphireIMSAgent.zip ConsoleManagement/SapphireIMS_Script/sapphire_cksum.txt ConsoleManagement/SapphireIMS_Script/sapphire_install.sh ConsoleManagement/SapphireIMS_Script/sapphire_scripts.tar.gz ConsoleManagement/bin/SIMS_CommonUtil.dll ConsoleManagement/bin/SIMS_JobHandler.exe ConsoleManagement/bin/SIMS_LDAPAuth.dll ConsoleManagement/bin/SIMS_LDAPUserManagement.exe ConsoleManagement/bin/SIMS_LogMon.exe ConsoleManagement/bin/SIMS_PatchMonLib.dll ConsoleManagement/bin/SIMS_ProbeScheduler.exe ConsoleManagement/bin/SIMS_SSHCommandParser.dll ConsoleManagement/bin/SapphireIMS.exe ConsoleManagement/bin/WMIDataCollector.dll ConsoleManagement/lib/CLIStorageMon.jar ConsoleManagement/lib/EncryptionUtil.jar ConsoleManagement/lib/Normalization-1.0-SNAPSHOT.jar ConsoleManagement/lib/ServMon.jar ConsoleManagement/lib/VMachineMon.jar ConsoleManagement/lib/XMPPUserMgmtClient.jar ConsoleManagement/lib/agentWS-consumer-1.0-SNAPSHOT.jar WebManagement/modules/system/layers/base/tkd/sapphireims/main/EncryptionUtil.jar WebManagement/standalone/deployments/MobileApp.war/AddGridData.jsp WebManagement/standalone/deployments/MobileApp.war/EditRequest.jsp WebManagement/standalone/deployments/MobileApp.war/ModifyState.jsp WebManagement/standalone/deployments/MobileApp.war/SubmitRequest.jsp WebManagement/standalone/deployments/MobileApp.war/WEB-INF/classes/ajax/SaveMultiApprovalAction.class WebManagement/standalone/deployments/MobileApp.war/WEB-INF/classes/ajax/servlet/EditableSelectHtml.class WebManagement/standalone/deployments/MobileApp.war/WEB-INF/classes/ajax/servlet/SDAdditionalParamsContentServlet.class WebManagement/standalone/deployments/MobileApp.war/WEB-INF/classes/com/sapphire/AssetBarcode/Dao/AssetBarcodeDao.class WebManagement/standalone/deployments/MobileApp.war/WEB-INF/classes/com/sapphire/login/controller/LoginController.class WebManagement/standalone/deployments/MobileApp.war/WEB-INF/classes/com/sapphire/login/service/LoginService.class WebManagement/standalone/deployments/MobileApp.war/WEB-INF/classes/sapphire/reports/Sapphire.class WebManagement/standalone/deployments/MobileApp.war/WEB-INF/classes/sapphire/reports/SaveRequest.class WebManagement/standalone/deployments/MobileApp.war/forgotPassword.jsp WebManagement/standalone/deployments/MobileApp.war/js/additinalParamValidator.js WebManagement/standalone/deployments/MobileApp.war/js/commonJS.js WebManagement/standalone/deployments/MobileApp.war/js/forgotPassword.js WebManagement/standalone/deployments/MobileApp.war/js/forgotPassword.min.js WebManagement/standalone/deployments/MobileApp.war/login_page.jsp WebManagement/standalone/deployments/SapphireAndroid.war/WEB-INF/classes/com/tkd/sims/android/dataBase/DBConnection.class WebManagement/standalone/deployments/SapphireIMS.war/AI_PackagesList.jsp WebManagement/standalone/deployments/SapphireIMS.war/ARIntegration.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddConfigDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddProfileJs_ExtJs.jsp WebManagement/standalone/deployments/SapphireIMS.war/AddSystemOU.jsp WebManagement/standalone/deployments/SapphireIMS.war/Add_OrganizationPolicy.jsp WebManagement/standalone/deployments/SapphireIMS.war/AgentListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/ApplicationSensorManagementList.jsp WebManagement/standalone/deployments/SapphireIMS.war/AssetStatusAdditionalFiledsInclude.jsp WebManagement/standalone/deployments/SapphireIMS.war/Asset_Depreciation_Configuration.jsp WebManagement/standalone/deployments/SapphireIMS.war/AttachmentDetailsHistory.jsp WebManagement/standalone/deployments/SapphireIMS.war/CustomizeColumns.jsp WebManagement/standalone/deployments/SapphireIMS.war/DashBoardViewr.jsp WebManagement/standalone/deployments/SapphireIMS.war/DashboardBuilder.jsp WebManagement/standalone/deployments/SapphireIMS.war/Discovery_Wizard.jsp WebManagement/standalone/deployments/SapphireIMS.war/EditOrganizationPolicy.jsp WebManagement/standalone/deployments/SapphireIMS.war/HomePage.jsp WebManagement/standalone/deployments/SapphireIMS.war/LegalDocumentListing.jsp WebManagement/standalone/deployments/SapphireIMS.war/List_view.jsp WebManagement/standalone/deployments/SapphireIMS.war/LogAnalyzerFormJs.jsp WebManagement/standalone/deployments/SapphireIMS.war/LogsCharts.jsp WebManagement/standalone/deployments/SapphireIMS.war/Logs_dashboard.jsp WebManagement/standalone/deployments/SapphireIMS.war/Manage_Unmana_Host.jsp WebManagement/standalone/deployments/SapphireIMS.war/PatchManagementScript.jsp WebManagement/standalone/deployments/SapphireIMS.war/Patch_Scan_List.jsp WebManagement/standalone/deployments/SapphireIMS.war/PolicyAnalysis.jsp WebManagement/standalone/deployments/SapphireIMS.war/PolicyStatus.jsp WebManagement/standalone/deployments/SapphireIMS.war/PurchaseDetail_EditJS.jsp WebManagement/standalone/deployments/SapphireIMS.war/PurchaseDetails.jsp WebManagement/standalone/deployments/SapphireIMS.war/PurchaseDetailsJS.jsp WebManagement/standalone/deployments/SapphireIMS.war/RequestInfo.jsp WebManagement/standalone/deployments/SapphireIMS.war/ResourceViewList.jsp WebManagement/standalone/deployments/SapphireIMS.war/RuleList.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_CustomViewsAddEdit.jsp WebManagement/standalone/deployments/SapphireIMS.war/SD_History.jsp WebManagement/standalone/deployments/SapphireIMS.war/SLA.jsp WebManagement/standalone/deployments/SapphireIMS.war/SLAViolatedTickets.jsp WebManagement/standalone/deployments/SapphireIMS.war/SOPComplianceMasterStatus.jsp WebManagement/standalone/deployments/SapphireIMS.war/SWBlackList.jsp WebManagement/standalone/deployments/SapphireIMS.war/ScheduledRecord.jsp WebManagement/standalone/deployments/SapphireIMS.war/SitesDashboard_PerBar.jsp WebManagement/standalone/deployments/SapphireIMS.war/SitesDashboard_Summary.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareBlacklistPolicy.jsp WebManagement/standalone/deployments/SapphireIMS.war/SoftwareComplianceListView.jsp WebManagement/standalone/deployments/SapphireIMS.war/Software_Management_popup.jsp WebManagement/standalone/deployments/SapphireIMS.war/SubmitTicket.jsp WebManagement/standalone/deployments/SapphireIMS.war/SubmitValidationScriptIncludes.jsp WebManagement/standalone/deployments/SapphireIMS.war/TaskConfiguration.jsp WebManagement/standalone/deployments/SapphireIMS.war/TaskConfigurationEdit.jsp WebManagement/standalone/deployments/SapphireIMS.war/TaskListPop.jsp WebManagement/standalone/deployments/SapphireIMS.war/TriggerHRMS.jsp WebManagement/standalone/deployments/SapphireIMS.war/UpLoad.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_All.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_Group.jsp WebManagement/standalone/deployments/SapphireIMS.war/View_Tickets_Team.jsp WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/ExchangeWebServiceMailSender$RedirectionUrlCallback.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/ExchangeWebServiceMailSender.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/MailServlet$SMTPAuthenticator.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/IMSPackage/MailServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchManagementSave.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/PatchManagement/PatchUtil.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/SDAdditionalParamsContentServlet.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/Summary_Table.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/ajax/servlet/TaskDropdown.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/bsm/loganalyzer/LogAnalyzerController.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/bsm/loganalyzer/LogAnalyzerJdbcOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/bsm/service/LogsExport.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/bsm/service/LogsReportService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/bsm/service/ProductHealthScheduler$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/bsm/service/ProductHealthScheduler$RedirectionUrlCallback.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/bsm/service/ProductHealthScheduler.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/dashboard/controller/DashboardController.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/dashboard/dao/DashboardConfigurationDAO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/dashboard/dao/DashboardDAO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/dashboard/dto/DashboardBuilderDataDTO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/dashboard/dto/DashboardBuilderPropertiesDTO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/dashboard/dto/DashboardDetailsDTO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/dashboard/model/DashboardconfigurationDetails.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/dashboard/service/DashboardConfigurationService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/dashboard/service/DashboardService$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/dashboard/service/DashboardService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/itam/controller/NodeRuleEngineController.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/itam/controller/PatchManagementController.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/itam/dao/XMPPDao.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/itam/service/AgentConfigurationService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/itam/service/ComplianceService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/itam/service/MasterAgentMapperImpl.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/itam/service/NodeRuleEngineServiceImpl.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/itam/service/PatchManagementServiceImpl.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/itam/util/MasterAgentMappingUtil.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/itam/util/PatchManagementUtil.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/login/controller/LoginController.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/login/service/LoginService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/rest/jobprocessor/RabbitMQ$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/rest/jobprocessor/RabbitMQ$2.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/rest/jobprocessor/RabbitMQ.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/rest/util/Util.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/tkd/controller/IDPProviderController.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/tkd/controller/SapphireController.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/tkd/dao/UserManagementDAO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/tkd/service/SapphireService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphire/tkd/service/UserManagementService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/cmdb/controller/AssetContoller.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/cmdb/controller/AssetOperationsController.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/cmdb/dao/AssetEditOperationDao.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/cmdb/dao/AssetFiltersDao.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/cmdb/service/AssetFiltersService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/cmdb/service/AssetOperationService$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/cmdb/service/AssetOperationService$2.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/cmdb/service/AssetOperationService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/controller/KBOperationsController.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/controller/TicketOperationsController.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/dao/TicketOperationsDao$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/dao/TicketOperationsDao.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/dao/UserDataDao$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/dao/UserDataDao.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/SdAdditionalFieldService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/StateChangeService$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/StateChangeService$2.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/StateChangeService$3.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/StateChangeService$4.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/StateChangeService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/TicketOperationsService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/TicketPersistOperationsService$1.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/TicketPersistOperationsService$2.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/TicketPersistOperationsService$3.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/TicketPersistOperationsService$4.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/TicketPersistOperationsService$5.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/TicketPersistOperationsService$6.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/TicketPersistOperationsService$7.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/itsm/service/TicketPersistOperationsService.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/sapphireims/util/SapUtil.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/emailtorequest/DBConnection.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/com/tecknodreams/emailtorequest/EMailToTicket$1.class 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WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/servicedesk/utils/SDUIPOperations.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/softwaremanagement/ITAMDAO.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/ui/ApplicationScope.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/ui/QTimer.class WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/classes/sapphire/ui/SQLInjectionValidationFilesList.properties WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/lib/Normalization-1.0-SNAPSHOT-client.jar WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/lib/ims-metadata-1.0-client.jar WebManagement/standalone/deployments/SapphireIMS.war/WEB-INF/sapphireSecurity.xml WebManagement/standalone/deployments/SapphireIMS.war/WindowsMissingPatches.jsp WebManagement/standalone/deployments/SapphireIMS.war/addMasterAgentMappingRule.jsp 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WebManagement/standalone/deployments/SapphireIMS.war/logAnalyzerCollectionServers.jsp WebManagement/standalone/deployments/SapphireIMS.war/logSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/mapViewer/jsp/getTreeData.jsp WebManagement/standalone/deployments/SapphireIMS.war/pageforSummary.jsp WebManagement/standalone/deployments/SapphireIMS.war/quickTicket.jsp WebManagement/standalone/deployments/SapphireIMS.war/resource_edit.jsp WebManagement/standalone/deployments/SapphireIMS.war/tfaSettings.jsp WebManagement/standalone/deployments/SapphireIMS.war/ticketRecordsInclude.jsp WebManagement/standalone/deployments/SapphireIMS.war/ticketViewAjaxScript.jsp WebManagement/standalone/deployments/SapphireIMS.war/toptable_ServiceDesk.jsp WebManagement/standalone/deployments/SapphireIMS.war/uploadFile.jsp WebManagement/standalone/deployments/SapphireMSP.war/WEB-INF/classes/AddonDetails.class WebManagement/standalone/deployments/SapphireMSP.war/WEB-INF/classes/CustomersOperations.class WebManagement/standalone/deployments/SapphireMSP.war/WEB-INF/classes/sapphire/msp/CustomerSiteRegistration.class WebManagement/standalone/deployments/SapphireMSP.war/WEB-INF/classes/sapphire/msp/utils/UserDAO.class WebManagement/standalone/deployments/SapphireReplication.war/WEB-INF/classes/sapphire/configuration/ConfigurationThread.class WebManagement/standalone/deployments/SapphireReplication.war/WEB-INF/classes/sapphire/configuration/ReplConfigurationThread.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/DataBase/DBConnection.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/Performance/GenProActiveAlarm.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/agent/database/DBConnection.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/agent/genericagenttask/GenericAgentTask.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/agent/jobprocessing/JobSchedularEngineWorkerThread$MasterAgentInfo.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/agent/jobprocessing/JobSchedularEngineWorkerThread.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/agent/jobprocessing/TPPMEngineWorkerThread.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/classes/com/tkd/sims/agent/utils/ConfigurationPullPopulation.class WebManagement/standalone/deployments/SapphireWS.war/WEB-INF/lib/agent-rabbit-producer-1.0-client.jar